Contact WorkWhile Customer Service

I can't update my phone number and therefore i cant receive any payments. Each time i try to update my phone number i recieve the following error message:
Something went wrong:Error: We are unable to update your phone number at the moment.

Please contact support or try again later..

Error code: 8b288f4

6893567120d8a6a8

0ad05ca8b/819435

2322711960658

Hello my name is Darius I signed up for workwhile but my shift got canceled because of my background check. At this time I am 28 years old I got in trouble during my teenage years I just want to work and make a honest liveing. I made a bad decision when I was a child I think it's unfair that I have to suffer for that currently eventho that has been over a decade ago. Can you please manually unlock my account and give me a opportunity to support myself and family. I just need a fair chance please thank you so much I hope you understand.

I need to verify my account so I can get paid but I don't have access to the phone number that's on my account and it won't let me change it so I can't get paid

The Workwhile app won’t let me login. I use forgot my password and it never sends me the email to reset it. I go back to create an account but the only thing I can enter is a number but it said I already have an account. Right now there is no way for me to get into the app.

My account was blocked for a no show the reason being was illness but not covid. Rsv

How do I get unblocked or am I suspended?

Hello I have been trying to contact WORKWHILE SUPPORT FOR 72 hours!!!! I have sent in Doctors Notes and I haven’t been able to get a response. The same WorkWhile agent has not ending the conversation and has not responded for 3 days. I can not pick up shifts, I can not do ANYTHING

Not letting me log in n I have a orientation at 530

I am not able to login. There is no option to login with a phone number. Also, I do not receive password reset emails I request. I have checked all folders, the spelling, and all of that stuff. Please help me get into my account. Thank you!

I can not get signed up to work. I get an error code 400 please advise

I’m trying to set up an orientation but I keep getting an error message

I did not show up for a shift on WorkWhile. I was on my way to my job site & had an accident on my way to work, now I’m blocked and unable to work for WorkWhile. Very upset im looking how to resolve this issue.

My account is in goodstanding, the app is showing over 200 open jobs but I am able to only see 2, which are out of my region. When I click on the job's tab, the app states "we're actively working on adding new jobs near houston". Please help

Hi! Am trying to login my account on WorkWhile and noticed I put the wrong spelling on my email address Perfected50@redacted instead of Perfect50@redacted

i dowloaded the woekwhile app,but it dosent let me upload my ID it says "identity Verifcation failed" & also i tried to a picture to my profile and it says "you need to provide permision to be able to add a photo. Its been saying that for 2 days,what can i do there?.

My account was blocked yesterday 4/21 at Worldpac- La Habra #9822 because of a No-Show up. Contrary to this, I was present for this shift and worked the shift the same day. The timesheet organiser and supervisor did not get my name into the timesheet or probably forgot to.
I have already contacted the teams at the Worldpac- La Habra #9822 to report this issue and complain to them that my account was blocked as a result of this error in miscommunication.
They also told me to hold up till Monday as the supervisor of the worksite isn't available on Saturdays and this could only be rectified on Monday. Also, I let them know that they have to report back to Workwhile team and have this issue resolved on both ends, so that my account can be unlocked.
I was present for this shift and worked this shift. Please let all parties be aware of this.
Thank you.

Lateef Ojulari

I can't add my payment information if keep saying sever code 400 contact support

Hello i am trying to upload my identification . My id card scans were completed but i cannot scan my face in the end as the camera button on the app is glitching to where i cannot scan my face for 3 seconds .

Hello i am trying to upload my identification . My id card scans were completed but i cannot scan my face in the end as the camera button on the app is glitching to where i cannot scan my face for 3 seconds .

My shift still hasn’t been approved from the supervisor Ricardo that was at store 280 Nordstrom rack

Unable to login. I have an account with WorkWhile. However, My email is incorrect. I since logged out and cannot remember my password. There needs to be another method in which people can login.

Please help!

Some one block my account I need to resign backup as George Palmer Tiana Bennett as my account can you erase that for me please

The phone number I have when signing up is up the wrong email my email under my account should be jaylantavon27@redacted
The phone number associated with my account is 828-375-1727

I had missed my orientation twice and now it's telling me to reapply after 3 months. It's been 3 months and I was trying to reapply but the app is not letting me login

I made the mistake, but I am asking for work while to allow me back into app. The app continued to refresh when I went to cancel shift. I thought that I could still work it late so I tried to make it, but couldn't. I worked the next day sick, but I have been blocked by work while as a "No call No show". I would like for my case to be reviewed and spoken to employer about because I don't want to be blocked. I have been working with them for 7 days and doing a great job. My fever was over 101 and I passed out after trying to cancel shift. I thought it was done and I didn't know until later it wasn't. I'm a good worker. Please someone help so that I can continue on. Again, I worked sick to prevent from losing work.

I need help changing my email. I've lost my phone so I cannot log into my account. I need to reset to a different email address.. new email tomedgerle4@redacted thanks

I was trying to verify my ID and it couldn’t accept it no matter any pictures I took. It kept telling me to take another picture. Can you please help me in any way that you can, much is very appreciated.

I would say Good Morning, but it is the afternoon now. I have been trying to get in touch with someone all morning bc I was not aware that I had to make a shift this morning and I spoke with the Supervisor about me not knowing of the shift and that I spoke with here about the issue she said she could do anything about taking me off her roster. I woke up feeling terrible bc of the rain and cold weather I didn’t wanna get anybody sick. About my phone though I use two and my main phone was acting very funny while I was trying to get my account sorted out yesterday bc it wouldn’t let me clock-in. On that phone my screen I cracked badly the screen never stays on one page too long and has black crater looking holes on it, so it is very hard to do thing on it. But Mrs. Jessica Juarez the supervisor whom I spoke with said if you guys needed to reach out to her about me speaking with her you guys could do that and she would confirm. Thank you So Much!

My account has been blocked and I have no clue why, I would like to have my account unblocked please.

I sent a email to hello@redacted and Brittany e-mailed me back and my account was supposed to be reset so I could set up a new orientation and my account hasn't been reset yet.

I have been emailing one of your representatives about my account not letting me withdrawal my funds because of a verification issue.. I have been using my id an my face recognition an it’s saying I’m wearing glasses I am so furious because it’s been almost 3 weeks please contact me 6672011754

It keeps denying my id

Hey I just made an account & got blocked immediately.

I am trying to cash out my earnings but app is confirming that my payout of $-125.34 failed. The bank has declined this transfer

Hi,

I have been corresponding with one of your agents regarding an app issue and it is not being resolved. I have done everything on my end to correct or troubleshoot the issue and it is still unresolved. I know two people using this app and I would like to be one of the. Originally, my account was blocked for 90 because I missed orientation. However, the same issue still persists. When I try to enter the orientation, the app will not allow me to or the orientation screen is black. I have taken many snapshots of this and sent them to the agent. I have also deleted redownloaded the app numerous times. I have spoken to apple support and they are not able to resolve the issue because I have no other problems downloading an app from the apple store. No other app malfunctions like this one on my phone. I have an Iphone 7 plus. But I have also downloaded the app onto my Lenovo Tablet. I get the same message. when I use my email I get the same message something went wrong. Is it possible to delete my account and create a new one? Can someone assist me? The app is currently stuck on the orientation page from my last scheduled orientation 10/6/22.

Hello I have been trying to lon in to my account to schedule work but for some reason it won't allow me says that the number that I am using has already been taken please contact me ASAP 206-290-9161

Hey i tried to add my Id and it wasn’t working now it’s saying my id decline so I can’t get my payments off the app onto my card .

My phone that I used to sign in is4088541403.

I signed to work tomorrow st5 pm but I can not access my account to confirm and mange my account I used the email that I used it to start but now it keep falling it .how can you fix that ?

It appears that I did not follow directions and went to the employer but did not contact workwhile prior. I worked both thursday and today. I cannot copy my drivers license and I need help. Call 717-819-7415

I dont see the orientation when i log into the app

Contact support . My account has been blocked I was supposed to do a shift on Sunday 10/9/2022 my gosh brother passed and I wasn’t able to contact anybody

hi so have y’all talked to them yet .

johantan was my supervisor && a black guy with brown dyed hair was the security guard . but can’t you see my attendance from the app ? from the strikes im not understanding .

i emailed back yesterday and said i forgot to clock out .. i stay from from that job that whole ride i was concerned on why we got turned around .. the next day which was friday i woke up and seen it said i was working for 23 hours and i immediately clocked out && after i looked again my account was blocked . and the security guard was african american guy .

it’s so unfair me and a two friends were working together and all our account got banned at the same time for a no call no show but we showed up and got turn around at the door . but y’all un banned one of friends accounts but can’t unblock mines and it all was the same reason & plus i was their transportation! i’m leaving a bad review & so is my other friend this is unfair ! i recommend a lot of people to y’all now i regret it . smh

MY account is banned because I clocked in late

MY account is banned because I click in late

..

i was banned after being turned around at the door for some odd reason.

I was banned after being turned around at the door for some odd reason. This app was helping me make easy funds and I actually liked the job site.

My account still says they manually have to go over my background check but they haven't d
Said anything it's been days , some of my record not true it's pending cases that should be erased also.

I would like to have my back ground check an account review to see if I can work because alot of stuff on my record is pending and isn't true

I was blocked and can’t find a way to report a missed punch for the account block. I was there and worked and never clocked in.

My app got blocked I tried to cancel shift but it wasn’t working

My background check is taking longer then usual too get approved, I just got my background check back from PEPSICO and it’s clean. I just wanna start soon as possible so I can feed my wife and 3 daughters, thank you

I've been using this app to work shifts. I recently had to cancel a shift for the first time. I know that I cancelled in under 24 hours earning me 1 strike. That was the first strike I had received, so why did my account get blocked. I know this has to be an error. I need to work please fix this error and unblock my account

I don’t have this email that I use or I don’t know the password and I’m trying to take the money off on another phone because my carma broke and I don’t know my password to so can login is it possible u can help me

I had trouble clocking in. Now it says I clocked in at 8 something hi.g when really it was 6:00

How long will my background take to come back

I’m unable to change the email that I registered my account on. Now I’m unable to run a backround check and accept jobs

Screenshots as proof available orientation video would not play at all. Please advise

I have a doctors note to remove a stroke and it’s impossible to even get ahold of you

When I loaded my ID it says it was declined and we can’t help you at this time.

Hello, my location is still under review and I'm just looking for an update of payment from Friday 08/19/2022. Thank you for your time.

I was blocked for a third time and Im having issues with family and I accidentally pushed for Thursday which is today from yesterday and I didn’t mean to and it was a third strike I’m homeless due to me being kicked out and I still had Monday and Tuesday to work but they blocked me how can I get that unblocked

I worked from 7am until 12pm on Tuesday August 16th 2022. At the end of my shift when i tried to clock out the app said i was blocked with no further information. I spoke with the my supervisor and lead and was told to contact ww and they will check my locator and clock me out. I was told to do this via the app. Which is impossible when I am blocked. So can someone pls help me. Thank you

Need my account unblocked tried contacting to let y'all know I couldn't make it

was having difficulty setting up accunt on my mobile

Hello, My name is Demontray Rogers. I had a bad wreck the early morning before my shift that I took on work while. My phone was not recovered immediately after the wreck so I was unable to log in and tell them that I couldn’t attend because I was injured and going to the hospital. I sent WorkWhile my excuse from the hospital the next day. I’m trying to see why was I still blocked from the app.

Yes I worked August 01 2022
I haven’t received my pay
Please contact me
The App says two me I should have been payed in 24 hours
What’s happening
Please contact me back
Cindy Byrd
Employee
With Workwhile

I was on time to work & you guys blocked my account & said I was a no show ... I have proof I was there on time ... Please can I talk to someone & get this resolved

I would like a second look at my background check can someone please help me

I tried uploading my selfie for my payment. Forgot I had a hat on and now I'm having trouble verifying myself. Can you please help me with this.

I can't get in the app...my email or password or phone number won't work

My screen is stuck in my app. I have already accepted a shift but now it's stuck on the screen where it places my profile picture. It says there is an error with putting my picture on but it won't let me go anywhere like back to select another picture. It's frozen on this screen.

My account has been disconnected

I am a independent contractor, through WorkWhile and the app says I did not go to work in 7/22/2022 and I did. I worked the 1pm- 9:30pm shift. My lead was Nathaniel and I worked table 1 and 2 I am missing a payment of $140 for the shift and It is camera proof I was there.

My account is locked. Work while needs to verify by id pic

Hi I went to work for work while and I had complications clocking in when I got there they told me they would get their supervisor to do it manually me and my boyfriend worked there for about 2 hours and I went to use the restroom and I had received a very important message about my sister that resulted in me leaving without explanation my boyfriend also but I still should get paid for the 2 hours that I did work right?

I have a paper ID but it has my picture I'm having trouble uploading it my ID won't be here for a couple weeks can I email it to you so I can start work

How can I get the results of my background check?

Hi my WorkWhile app will not let me put in my city I deleted n reinstalled it 3 times n it still won’t let me put in my city so I can finish signing up.

Tried to sign up through app but it isn’t allowing me to enter my city to move forwards

I never received my payment for my work I did I attached my bank account

Hello, my account was banned, but I let the company I was working for know I couldn’t make it. My phone was having difficulties loading the app, so I wasn’t able to cancel the shift on the app. However, I have proof as to why I wasn’t able to show up. My cars oil was leaking all over, and I was told my grandma had covid that morning. I was with her the day before, and I ended up having my covid test come back positive a few days later. I can send my positive covid result, and I can send proof of me paying for the car to get fixed. Please assist me with this issue if possible. I’m a hard working college student that would love to work through this app!

I don't have COVID or been exposed...my son hit the accident hit it . Unsuspend me please. I'm not sick .. completely vaccinated..

I was trying to login for orientation but it won’t let me so now I’m blocked for 3 months it’s a error help

I was banned from the sight for a no show and I was there, I even have proof that I was there. They said they were going to check with the supervisor but they didn’t because I checked in with him and they wrote my name down 2 times on the notebook one to check me in and the other to put me in a group. I got 2 wristbands for coming and and they gave me a hard hat. They are saying I wasn’t there and I was, now they are not paying me my money and banning my account.

Did I pass my background

I cannot get past the sign up screen as it won’t let me clock on the city part of inputting my address. I have an iPhone 11

Hi my name is Armani blanco can your app please let me work my background didn't pass but please I have no major felony's or violence please I have a new born son and your app can really help me for my son and allow me to use the app please

I cnt log back in to my account

I’ve been blocked from working and need to have my ban removed

My issue is my ID I took a picture of the front in the back of my ID after that it said ID was declined in I wasn't able to work at this time.so I need you guys to reset the ID Part so I can try it again .

I can't upload my id or set up payment

I’ve tried multiple times this week trying to contact an agent. They only answer me after the first message and then leave me hanging for days. I would open up a new thread and the same agent would answer one time…. I can’t even find a phone number to actually talk to someone to get this resolved

I just got into an accident and have the pictures to prove it. I cancelled my shift because I obviously couldn’t make it after the accident. My account is now currently suspended and I was trying to see if there’s a way for me to still work the shifts I had my schedule for tomorrow to Friday

My account was blocked because I was unable to show for work I had a emergency that happened and couldn’t make it

I guess I was a minute late to my orientation and I was trying to start back over today as soon as possible Thank You

Hello, I worked my shift on Monday June 13th and after the shift, I informed the supervisor that I needed her approval for 70 min. overtime. The supervisor said that she would and never did. I'm currently still waiting on approval because the payment is still pending. Please resolve, thank you.