Contact Zolo Play Customer Service

Why should I report an Issue with Zolo Play?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Anker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Zolo Play App is dedicated to improving the music experience. --Use Zolo Play to connect to your WiFi network and Amazon account. --Zolo Play integrates the most popular online music/radio services: Amazon Alexa, Amazon Prime Music, Spotify, iHeartRadio, TuneIn etc.

2. "Zolo Play App works with Zolo Halo Alexa-enabled smart speakers.

3. Zolo products are designed to be user friendly.

4. Pairing devices is as simple as enabling Wi-Fi and/or Bluetooth on your mobile device, turning on the Zolo product, and following the on-screen instructions to complete pairing. That's it!

1. Ugh my last mojo solo ever.App not opening, been using it for about a year then suddenly won't open now, was good while it lasted!App wont open, which now means since change of internet provider I can change my daughters settings on her zolo so its become useless! Please update appropriatlyGood simple app for tunein.

2. I will write a full review if it ever works!The app keeps crashing all the time as soon as you open it to add device 5 seconds and it crashes so looks like an amazon returnKeeps losing wifi signal and when this happens it won't recconect.

3. Sorted but for how longUsing a ukital u22 does not connect there should be a way to connect it up using a pc just like a WiFi repeater developers please add this featureI accept terms and app crashes immediately restarted and force stopped app and no change.

4. Well the program lasts longer than their earbuds! Which is sad cause the Liberty II'S had awesome sound for about 1.5 months then kaput! And I had two pairs clunk out with one or the other earbuds just kicking the bucket!App will not get past the opening screen.

5. The app is completely nonfunctional for Samsung GS 9 and GS 10No support whatsoever for zolo mojo.

6. Simply crashes and closes.

7. More to do with bloody talk talk internet.

8. Still on 1.28 firmware since it doesn't update.

9. Hoped this will work but did not.

10. I prefer it than alexa bit a little bit.

1. Fix Zolo Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zolo Play: Restarting the app will resolve most errors.
2. Update the Zolo Play App. Here is how:
   1. On Android goto PlayStore » Search for "Zolo Play" » Open Zolo Play » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zolo Play » click "UPDATE".
3. Clear Zolo Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Zolo Play servers.
   1. On Android, goto Settings » Apps » Select "Zolo Play" » click Storage » click "Clear Cache".
4. Check Zolo Play app permissions. If any of these permissions required to use your device's features are disenabled, Zolo Play might not work.
5. Uninstall and reinstall Zolo Play. If nothing else has worked, completely uninstall Zolo Play then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zolo Play not working

2. Fix Zolo Play Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zolo Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zolo Play not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zolo Play may not be able to connect to the Internet when running in the background.