Contact Bangkok BTS Fare Customer Service

Why should I report an Issue with Bangkok BTS Fare?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Weerasak Panyacharoen to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Unfortunately hasn't been updated since 2018...Map is useful and helpful.Absolutely Excellent Dee Mark Mark, the best.Nice and still helpful.

2. Simple and efficient, for both MRT and BTS.

1. Fix Bangkok BTS Fare Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bangkok BTS Fare: Restarting the app will resolve most errors.
2. Update the Bangkok BTS Fare App. Here is how:
   1. On Android goto PlayStore » Search for "Bangkok BTS Fare" » Open Bangkok BTS Fare » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bangkok BTS Fare » click "UPDATE".
3. Clear Bangkok BTS Fare app cache: Clearing cached data will force your app to retrieve the latest data directly from Bangkok BTS Fare servers.
   1. On Android, goto Settings » Apps » Select "Bangkok BTS Fare" » click Storage » click "Clear Cache".
4. Check Bangkok BTS Fare app permissions. If any of these permissions required to use your device's features are disenabled, Bangkok BTS Fare might not work.
5. Uninstall and reinstall Bangkok BTS Fare. If nothing else has worked, completely uninstall Bangkok BTS Fare then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bangkok BTS Fare not working

2. Fix Bangkok BTS Fare Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bangkok BTS Fare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bangkok BTS Fare not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bangkok BTS Fare may not be able to connect to the Internet when running in the background.