Contact Bangkok MRT Customer Service

Why should I report an Issue with Bangkok MRT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bangkok Expressway and Metro to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Plan your journey along the MRT with Bangkok MRT Application by select Blue Line, Purple Line Station and landmark around MRT.

2. Plan your journey along MRT route effectively with Bangkok MRT Application!

3. The benefit for all MRT Card holders. Register free via app! Win a lot of privileges.

1. and it's even slower than the previous version.to change language to English, go to bottom right button (... อื่นๆ), click, then follow the setting sign.

2. The application need to be improved.Very useful app..help you plan your journey, with the estimate traveling time with bi- lingual interface.

3. Seems that is the main purpose of this applastest version download at 10 Feb 2022 cannot open applocation.

4. the language switch is on top :)no reason this app needs so much access... refused access and hangs on load screen.

5. Doesn't help if you need to change to other lines.

6. removed... apps like this need to be simple and non-intrusive.Limited to MRT lines only.

7. It takes veeery long time to open.

8. It took long time to download because of the app has too much data.

9. ใช้ไม่ได้มาเป็นเดือนแล้ว ค้างอยู่หน้าโหลด โหลดไม่ขึ้น แย่มากnew updates has no English.

10. Full of advertisments for shopping and deal promotion.

11. It shut down everytime when try to open.

1. Fix Bangkok MRT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bangkok MRT: Restarting the app will resolve most errors.
2. Update the Bangkok MRT App. Here is how:
   1. On Android goto PlayStore » Search for "Bangkok MRT" » Open Bangkok MRT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bangkok MRT » click "UPDATE".
3. Clear Bangkok MRT app cache: Clearing cached data will force your app to retrieve the latest data directly from Bangkok MRT servers.
   1. On Android, goto Settings » Apps » Select "Bangkok MRT" » click Storage » click "Clear Cache".
4. Check Bangkok MRT app permissions. If any of these permissions required to use your device's features are disenabled, Bangkok MRT might not work.
5. Uninstall and reinstall Bangkok MRT. If nothing else has worked, completely uninstall Bangkok MRT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bangkok MRT not working

2. Fix Bangkok MRT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bangkok MRT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bangkok MRT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bangkok MRT may not be able to connect to the Internet when running in the background.