Published by WandApps on Jan 10, 2024

Report an issue with Old Photo.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Old Photo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WandApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Old Photo image 1 contact Old Photo image 2

Old Photo Customer Insights

1. But I realized that it's to stylize new photos and it does a good job of it.A great app! The only thing that this needs to make it perfect is an oval boarder with a faded edge.My photos look so real as advertised in the description.

2. Its a waste of time.It's actually good! I thought I would be wasting my time using that app because others have very low reviews but my opinion is opposite to them.I thought this ap was to fix old pics.

3. Theres nothing to it all it does is it lets u pick a border or 2 others that u can pick from.

4. So fun to use!This not a good app for me.. because it doesn't have good effects for ...."Old photos"....For what it does its perfect but as usual the more you use it the more options you want but I still love itVery nice app, easy to work with it, thx!I like this app so much it's wonderful and attractive 😍 💕 ☺️ 👌good apps thank you for making this i recall my mind in past photo old.

Steps to Troubleshoot & Fix Old Photo Issues

1. Fix Old Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Old Photo: Restarting the app will resolve most errors.
  2. Update the Old Photo App. Here is how:
    1. On Android goto PlayStore » Search for "Old Photo" » Open Old Photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Old Photo » click "UPDATE".
  3. Clear Old Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from Old Photo servers.
    1. On Android, goto Settings » Apps » Select "Old Photo" » click Storage » click "Clear Cache".
  4. Check Old Photo app permissions. If any of these permissions required to use your device's features are disenabled, Old Photo might not work.
  5. Uninstall and reinstall Old Photo. If nothing else has worked, completely uninstall Old Photo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Old Photo not working


2. Fix Old Photo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Old Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Old Photo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Old Photo may not be able to connect to the Internet when running in the background.

Reported Issues