Published by Voxox

Report an issue with VoxDirect.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VoxDirect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Voxox to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VoxDirect image 1 contact VoxDirect image 2

VoxDirect Customer Insights

1. I signed up through desktop website and tried logging in through the appIt's great, the app.

2. I have to write that number down, save it in my phone book and then send a message.

3. Endless loop of logging in and getting prompted to sign.

4. I use Android OxygenThis app is just what I needed to keep my business going through these difficult times.

5. But I cannot send a message from my activity log.

6. Could not access any features.

Steps to Troubleshoot & Fix VoxDirect Issues

1. Fix VoxDirect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VoxDirect: Restarting the app will resolve most errors.
  2. Update the VoxDirect App. Here is how:
    1. On Android goto PlayStore » Search for "VoxDirect" » Open VoxDirect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VoxDirect » click "UPDATE".
  3. Clear VoxDirect app cache: Clearing cached data will force your app to retrieve the latest data directly from VoxDirect servers.
    1. On Android, goto Settings » Apps » Select "VoxDirect" » click Storage » click "Clear Cache".
  4. Check VoxDirect app permissions. If any of these permissions required to use your device's features are disenabled, VoxDirect might not work.
  5. Uninstall and reinstall VoxDirect. If nothing else has worked, completely uninstall VoxDirect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VoxDirect not working


2. Fix VoxDirect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VoxDirect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VoxDirect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VoxDirect may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I did not sign up for box direct. My debit card has been charged. Please credit and correct this error

    — by Jacquelyn Merriman 2 years ago