Published by Albertsons Companies, Inc. on Mar 28, 2024

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Why should I report an Issue with Vons One Touch Fuel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Vons One Touch Fuel

1. We are excited to offer a great tool that allows you to use your phone to pay for fuel, claim rewards, and activate your gas pump at Safeway gas stations with one click. *** EXISTING USERS: If you are re-downloading the app, please first delete the older version from your phone. - Want to enter a maximum dollar amount, and have the pump stop accordingly?

2. You can view gas prices, get directions, and call the station all from the app.

3. Pay and activate your gas pump without leaving the car.

4. Use in-app payments to pay for gas directly from your phone.

5. Especially useful at Full Service stations.

6. Track progress to your next reward so that you're always up to date on savings!

7. Search for a nearby station or one on your way home.

8. Redeem gas rewards instantly through the app.

9. Try our new PRESET FEATURE.

10. View your entire receipt history saved in-app, or choose to send receipts to any email. © 2020 Albertsons companies, Inc. All rights reserved.

Vons One Touch Fuel Customer Insights

1. All the Vons, Albertsons and Safeway fuel apps are not working on Android devices.When trying to open it now it says go to play store and install update.

2. Go to play store and there is no update! Been like this for days! Between this one and the Safeway one neither work and unreliable!App now tells me the current version is depreciated and to go to the play store to get the latest version but there is no update.

3. Says "oops something went wrong" It's a good app when it works buy saves no time if it errors out.The app is a little glitchy, but it is nice to save money...when the app works... >_>I like this app I use it oftenNever works just says oops 😬 backend issue.

4. The app indicates it is depricated and to install new version; however there is no new version.

5. I fueled up elsewhere.Rarely works lately.

Steps to Troubleshoot & Fix Vons One Touch Fuel Issues

1. Fix Vons One Touch Fuel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vons One Touch Fuel: Restarting the app will resolve most errors.
  2. Update the Vons One Touch Fuel App. Here is how:
    1. On Android goto PlayStore » Search for "Vons One Touch Fuel" » Open Vons One Touch Fuel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vons One Touch Fuel » click "UPDATE".
  3. Clear Vons One Touch Fuel app cache: Clearing cached data will force your app to retrieve the latest data directly from Vons One Touch Fuel servers.
    1. On Android, goto Settings » Apps » Select "Vons One Touch Fuel" » click Storage » click "Clear Cache".
  4. Check Vons One Touch Fuel app permissions. If any of these permissions required to use your device's features are disenabled, Vons One Touch Fuel might not work.
  5. Uninstall and reinstall Vons One Touch Fuel. If nothing else has worked, completely uninstall Vons One Touch Fuel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vons One Touch Fuel not working


2. Fix Vons One Touch Fuel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vons One Touch Fuel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vons One Touch Fuel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vons One Touch Fuel may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • After just realizing that I entered my checking account number as a payment method when I really wanted to add the debit card associated with that checking account I added my debit card successfully. I then tried to delete the original entry by tapping on it then swiping left then tapping the trash can. A pop up window then appeared that says “closing your enrollment will deactivate your account and it will no longer be available as a payment method”. What the heck does that mean? Enrollment in what and exactly which account will be deactivated? The checking account I’m wanting to delete or the entire OneTouchFuel account itself? All I was wanting to do was delete my checking account information but I haven’t yet because the pop up warning sounds too ominous. I really think you should modify the pop up window and explain things more clearly. I’m not going to delete the checking account information until I hear back from you with an intelligent explanation. Thank you.

    — by Brian Peiper 3 years ago