Published by Albertsons Companies, Inc. on Nov 18, 2024

Report an issue with Safeway One Touch Fuel.
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Why should I report an Issue with Safeway One Touch Fuel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Safeway One Touch Fuel

1. We are excited to offer a great tool that allows you to use your phone to pay for fuel, claim rewards, and activate your gas pump at Safeway gas stations with one click. *** EXISTING USERS: If you are re-downloading the app, please first delete the older version from your phone. - Want to enter a maximum dollar amount, and have the pump stop accordingly?

2. You can view gas prices, get directions, and call the station all from the app.

3. Pay and activate your gas pump without leaving the car.

4. Use in-app payments to pay for gas directly from your phone.

5. Especially useful at Full Service stations.

6. Track progress to your next reward so that you're always up to date on savings!

7. Search for a nearby station or one on your way home.

8. Redeem gas rewards instantly through the app.

9. Try our new PRESET FEATURE.

10. View your entire receipt history saved in-app, or choose to send receipts to any email. © 2020 Albertsons companies, Inc. All rights reserved.

Safeway One Touch Fuel Customer Insights

1. Treating debit cards as credit cards also wipes out the additional 10 cents a gallon savings you would normally get.Not quite ready for prime time.

2. However, when I attempted to load in a credit card for payment, the app hangs up evrrytime I try to save the credit card info.

3. I would like to have the fuel prices displayed by default and if I move the map, locations update for the new area.

4. The developer needs to fix the buggy app.This app used to work fine but won't open anymore.

5. It was convenient when it worked before the most recent update now it crashes more than Launchpad McQuack.

6. I even tried uninstalling, reinstalling, clearing cache and restarting.Keeps crashing.

7. Bummer, I hope this gets worked out.Won't run! No matter what you do, it crashes 1 second after it is installed.

8. It also would be nice if it kept payment information instead of re-entering it after an update.

9. Absolute garbage of an app.The app will not load as it says the developer needs to fix a bug.

10. It doesn't matter if you clear cache and data or uninstall the app and reinstall it or restart your phone.

11. I have the Pixel 6 pro.Can't enter payment method so the app is a bad joke.

Steps to Troubleshoot & Fix Safeway One Touch Fuel Issues

1. Fix Safeway One Touch Fuel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Safeway One Touch Fuel: Restarting the app will resolve most errors.
  2. Update the Safeway One Touch Fuel App. Here is how:
    1. On Android goto PlayStore » Search for "Safeway One Touch Fuel" » Open Safeway One Touch Fuel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safeway One Touch Fuel » click "UPDATE".
  3. Clear Safeway One Touch Fuel app cache: Clearing cached data will force your app to retrieve the latest data directly from Safeway One Touch Fuel servers.
    1. On Android, goto Settings » Apps » Select "Safeway One Touch Fuel" » click Storage » click "Clear Cache".
  4. Check Safeway One Touch Fuel app permissions. If any of these permissions required to use your device's features are disenabled, Safeway One Touch Fuel might not work.
  5. Uninstall and reinstall Safeway One Touch Fuel. If nothing else has worked, completely uninstall Safeway One Touch Fuel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safeway One Touch Fuel not working


2. Fix Safeway One Touch Fuel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Safeway One Touch Fuel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safeway One Touch Fuel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safeway One Touch Fuel may not be able to connect to the Internet when running in the background.

Reported Issues