Contact My Brain Anatomy Customer Service

Why should I report an Issue with My Brain Anatomy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Visual 3D Science to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And for some reason the ENTIRE brain stem (including the thalamus!) is recognized as one structure and called the "pons", which is not accurate??As a med student, i was having a bit difficulty visualizing all the structures, but this app has helped me so much! The app is great for me because i already have all the info i need.

2. It's a great 3D model for exploring gross structural anatomy of the brain, with lots of viewing options for internal parts and good descriptions per structure.

3. Not having a list of structures I can select leaves this app wonting for more.When I first downloaded the app it was awesome, it showed 4 views now it only shows 2, just outer parts of brain, can't see the ventricles or hippocampus, etc.

4. Also, pop ups are very annoying.It's really good if you want to disect and learn brain structure from top to bottom.

5. Touch recognition on the inner brain structures needs a lot of work.

6. Thanks for this app.This is a great app to learn basic anatomy of brain and its visulaization is excellent.

7. Terrible appSome of the labels are incorrect, such as the globus pallidus and putamen, and some include multiple regions not actually part of the structure, like the pons which includes the midbrain.

8. There needs to be more information on the smaller parts of the brain.

9. I am intensely curious about the brain and find this app uninteresting and of no value to me.

10. This app did not give me a search area for brain parts.

11. An ad came up and covered all the buttons so it completely ruined the purpose of the app, so if you could place it on top of the screen instead of the bottom it'd be great.

1. Fix My Brain Anatomy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Brain Anatomy: Restarting the app will resolve most errors.
2. Update the My Brain Anatomy App. Here is how:
   1. On Android goto PlayStore » Search for "My Brain Anatomy" » Open My Brain Anatomy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Brain Anatomy » click "UPDATE".
3. Clear My Brain Anatomy app cache: Clearing cached data will force your app to retrieve the latest data directly from My Brain Anatomy servers.
   1. On Android, goto Settings » Apps » Select "My Brain Anatomy" » click Storage » click "Clear Cache".
4. Check My Brain Anatomy app permissions. If any of these permissions required to use your device's features are disenabled, My Brain Anatomy might not work.
5. Uninstall and reinstall My Brain Anatomy. If nothing else has worked, completely uninstall My Brain Anatomy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Brain Anatomy not working

2. Fix My Brain Anatomy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Brain Anatomy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Brain Anatomy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Brain Anatomy may not be able to connect to the Internet when running in the background.