Published by Visit A City on Nov 25, 2024

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Why should I report an Issue with Visit A City?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Visit A City to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Visit A City

1. • Create a customized itinerary and book your tours and activities with just a few taps. • Discover the must-see landmarks, historical sites, and hidden gems of your destination with our comprehensive guide. • Browse through a wide range of tours and activities, from guided walking tours to day trips and more. • With detailed information and reviews, you can easily find the best experiences to suit your interests.

2. No need for multiple apps, Visit A City has everything you need to make the most of your trip.

3. Download now and start exploring!

Visit A City Customer Insights

1. If using website on mobile it will not let you login into your account and wants to redirect to the app for everything.This is a great idea and the app is pretty flexible but it doesn't allow you to add things that don't show up in their selection of events.

2. From now on we will check the actual website prior to leaving for our trips.I've used in 10+ cities and it's great for planning day-to-day activities and staying organized, and also finding things to do on the fly.

3. Once itinerary is started, items are added to a select day of your trip, with a duration at site, and an idea of transportation between sites included.

4. Overall, is okay for now but I'm trying to find something better.I've really enjoyed using this! It's great for planning tours and excursions when the choices become overwhelming.

5. My only complaint is when creating plans from a wishlist, it prioritizes location over operating hours - what's the point of getting somewhere efficiently if it's closed when you get there?This is a great app.

6. It was a great tool that we could share and put things each other liked on each day and discuss.

7. However, because we ended up doing a number of things that weren't in the selection, I couldn't use it as an agenda or guide once we were in LA as I had hoped.

8. It helps that it shows you where you are going in a nap view and you can search for things to add to the itinerary.

9. However, when you add to the itinerary there is no way to change where they put it until it's added so you keep having to rearrange stuff and when you share it, it only shows 1 day at a time.

10. The mapping function is indispensable - especially if you've never been to the city and don't know where things are located in relation to each other.

11. and find things to do based on your location so they're easy to walk to.

Steps to Troubleshoot & Fix Visit A City Issues

1. Fix Visit A City Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visit A City: Restarting the app will resolve most errors.
  2. Update the Visit A City App. Here is how:
    1. On Android goto PlayStore » Search for "Visit A City" » Open Visit A City » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visit A City » click "UPDATE".
  3. Clear Visit A City app cache: Clearing cached data will force your app to retrieve the latest data directly from Visit A City servers.
    1. On Android, goto Settings » Apps » Select "Visit A City" » click Storage » click "Clear Cache".
  4. Check Visit A City app permissions. If any of these permissions required to use your device's features are disenabled, Visit A City might not work.
  5. Uninstall and reinstall Visit A City. If nothing else has worked, completely uninstall Visit A City then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visit A City not working


2. Fix Visit A City Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visit A City be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visit A City not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visit A City may not be able to connect to the Internet when running in the background.

Reported Issues