Contact CheckIn Customer Service

Why should I report an Issue with CheckIn?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtusa Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Virtusa CheckIn provides a seamless experience in logging in time and keeping your tasks updated whether you work onsite or offsite.

2. Simply install the application directly to your mobile and enter time on the go.

3. You will be prompted to provide your credentials on Microsoft Authenticator when you open the CheckIn mobile application for the first time. - View estimated and remaining hours along with logged hours – Be on track!

1. Every time when opening, it says need to update and when open it in play store there's no update available at all so then need to uninstall and install again.

2. Every time when opening, it says need to update and when open it in play store there's no update available at all so then need to uninstall and install again.

3. --Takes long time to synchronize one day --Can not update bulk dates --Can not copy from previous week --Overall this doesn't increase productivityEvery time we must uninstall and install app to work.

4. So again I have to uninstall and install again.Updated Version does not meet the functional requirement to help out employees fill up the time sheet easily.

5. Every time I have to uninstall application and install it again to enter time.

6. Still I am not getting updates for this issue.The UI is improved a lot and it looks good now but the only main problem I'm facing here is after updating also whenever I'm opening it is telling like new version available please download message.

7. Otherwise it will work till next auto update trigger.Pathetic app.. it crashes everytime i try to open.

8. It should have been a simple timesheet recording app not sure why so much of complications.Unable to update the App.. when I try to access it always says Please try again.

9. Every single time, it needs to be uninstalled and installed again.

10. Every single time, it needs to be uninstalled and installed again.

11. Otherwise always says to update app to new version.

1. Fix CheckIn Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CheckIn: Restarting the app will resolve most errors.
2. Update the CheckIn App. Here is how:
   1. On Android goto PlayStore » Search for "CheckIn" » Open CheckIn » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CheckIn » click "UPDATE".
3. Clear CheckIn app cache: Clearing cached data will force your app to retrieve the latest data directly from CheckIn servers.
   1. On Android, goto Settings » Apps » Select "CheckIn" » click Storage » click "Clear Cache".
4. Check CheckIn app permissions. If any of these permissions required to use your device's features are disenabled, CheckIn might not work.
5. Uninstall and reinstall CheckIn. If nothing else has worked, completely uninstall CheckIn then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CheckIn not working

2. Fix CheckIn Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CheckIn be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CheckIn not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CheckIn may not be able to connect to the Internet when running in the background.