Contact Umniah Customer Service

Why should I report an Issue with Umniah?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Umniah to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Become independent and take control of your digital life with Umniah Self-Care! *CHECK YOUR LINE DETAILS - One tap on your phone, and you can see the minutes, SMSs and data you have left on your account straight from our home page. Quick and simple. *TOP-UP - No more need to walk to a store or call a phone number to recharge your postpaid account, you can now top-up directly from your phone in just a few clicks! *TRANSFER BALANCE - Transferring credit between phone lines has never been easier; with the Self-Care app, send balance to your family or friends in less than five minutes. *PAY YOUR BILL - No one likes to see unpaid bills pile up; save yourself some time and take care of your bills directly from your phone! *AND MUCH MORE - Browse Umniah’s latest products and services, locate your nearest Umniah shop, find the answers to all of your Umniah-related questions… All from a single app.

2. Take control of your digital life with the new Umniah Self-Care application today!

3. Umniah is proud to present the brand-new Umniah Self-Care application to its customers!

4. Keep all of your phone, internet and fixed line accounts in your pocket with you, wherever you go.

5. With the new application you have more bundles and packages available for you to buy.

1. I try monthly to recharge my account through the app but it doesn't work! It tells me every time I try " you have exceeded the maximum number of attempts, your service has been blocked" I contacted you to fix it million times but still not fixed! Wish you fix it ASAP.Internet keeps disconnecting , have to restart my phone multiple times , spotty connection in the city , the app itself is confusing , if you click something to know what it is or what it does it will change your plan or add these stupid services without my permission , offers are not clear , you must enroll in a college to understand their bs or live here for a while to decipher their lingo , basically I don't recommend especially I am in the quarantine and trying to keep in touch with family.Recharging using Credit Card is a hell literally! Almost always the process ends up with a blank page instead of the ID Checker page...

2. Unfortunately,my experience with customer service was frustrating and unhelpful.Despite multiple attempts to resolve my issue, I continued to face long wait times,unresponsive staff,and unfulfilled promises of solutions.I hope the company takes my feedback seriously and tries to improve their customer service department ensure happy customersbad service There are no after-sales services for subscribers, and you cannot speak with subscriber services except through a talking system onlyI am not gonna say it's the worst app but the worst experience ever.

3. Looks like they are having more customers without any improvements in the network!!! I can't even open a single website! I have been calling the customer service for a month with no solutions yet you are telling me that I can't cancel my subscription due to the contract! Am I dealing with pirates!! Don't tell me to contact the customer service THEY DIDN'T SOLVEYou should add that when the user edit his password all the sign in devices should sign out a stranger has a access to my account and i cannot make him sign out .

4. And for some reason the app didn't let me delete my account,so the illegitimate access ends.I have contacted the Facebook page and i didn't get any response I have contacted the customer care service at 1333 and he did nothing to help me .I think a monkey could build a better app than this trash.

5. I waited for a long time to speak to an employee, but no one responded Also expensive pricesI want to express my disappointment with Umniah's poor customer service.As a loyal customer, I expect the company to provide better treatment and service.

6. Very poor customer service.

7. And make it so that only one device can access the same account in the same time.

8. The only logical explanation is that it's made to selectively work (when it suits the company) and otherwise fail.

9. P.S. No, I'm not going to follow up with you on the matter, just thought I'd give an idea about the nightmare that is trying to use this app.

1. Fix Umniah Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Umniah: Restarting the app will resolve most errors.
2. Update the Umniah App. Here is how:
   1. On Android goto PlayStore » Search for "Umniah" » Open Umniah » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Umniah » click "UPDATE".
3. Clear Umniah app cache: Clearing cached data will force your app to retrieve the latest data directly from Umniah servers.
   1. On Android, goto Settings » Apps » Select "Umniah" » click Storage » click "Clear Cache".
4. Check Umniah app permissions. If any of these permissions required to use your device's features are disenabled, Umniah might not work.
5. Uninstall and reinstall Umniah. If nothing else has worked, completely uninstall Umniah then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Umniah not working

2. Fix Umniah Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Umniah be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Umniah not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Umniah may not be able to connect to the Internet when running in the background.