Contact VinSolutions Customer Service

Why should I report an Issue with VinSolutions?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vinsolutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The VinSolutions mobile app puts all activities and opportunities in the palm of your hand.

2. Never leave your customer's side by taking the full power and potential of VinSolutions everywhere you go.

3. The latest VinSolutions mobile app brings a fresh, streamlined interface for managing various activities, allowing your team to focus on the customer anytime, anywhere. • New appointment calendar view for users to view and manage upcoming sales appointments. • New streamlined interface to manage and complete daily tasks more efficiently. • See tasks and activities quickly with Salesperson and Manager dashboards. • Stay in touch with customers and opportunities anytime, anywhere. • Start showroom visits, create customer notes, appointments, leads and log customer calls – all in the palm of your hand. • Receive push notifications for CRM alerts to stay on top of urgent tasks. • Use your phone’s camera to quickly add customer and vehicle information. • Search and filter through inventory from anywhere on the lot. • New API framework for added speed and stability.

1. The problem is, when I try to input the person using the driver's license it allows me to take a picture of the front but when taking a picture of the back it will never focus and never save the data or even allow me to tap and input the data from the back of the license.

2. is the iPhone version any better?Most recent update broke the logged in sessions.

3. Decent app overall, but recent update broke Android version.

4. If you are a dealer look elsewhere for a CRM.Update to review below: This new version is much better and more user friendly.

5. Does a decent job of recording phone calls."A few nice additions from previous version, but also missing a lot.

6. No ability to send photos, zooming on email cuts off the top few lines, inability to reply all, no access to sent attachments.

7. The texting of videos makes it crash, the driver's license scan feature is spotty at best, and there are tons of little annoyances.

8. I have to use your actual program in my mobile browser to take a short credit app or any real info from customer.

9. Can't even text a customer unless I've started the chat on my PC.The app is extremely helpful in keeping track of customers.

10. I hate having to search the customer an open their file for each notification.can't put notes in from app.

11. Lacks a LOT of vital features for anyone except front facing sales, and even then it's difficult to access what you need.This app sucks but I have to use it.

1. Fix VinSolutions Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VinSolutions: Restarting the app will resolve most errors.
2. Update the VinSolutions App. Here is how:
   1. On Android goto PlayStore » Search for "VinSolutions" » Open VinSolutions » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VinSolutions » click "UPDATE".
3. Clear VinSolutions app cache: Clearing cached data will force your app to retrieve the latest data directly from VinSolutions servers.
   1. On Android, goto Settings » Apps » Select "VinSolutions" » click Storage » click "Clear Cache".
4. Check VinSolutions app permissions. If any of these permissions required to use your device's features are disenabled, VinSolutions might not work.
5. Uninstall and reinstall VinSolutions. If nothing else has worked, completely uninstall VinSolutions then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VinSolutions not working

2. Fix VinSolutions Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VinSolutions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VinSolutions not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VinSolutions may not be able to connect to the Internet when running in the background.