Published by vilvic.com ltd

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About Passport Photo

1. Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, South Africa, South Korea, Singapore, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.

2. This application has defaults for the countries listed below and also allows you to create a custom photo size if yours is not listed.

3. Save a photo sheet that you can print yourself or take to store and print at a fraction of the cost of a photo booth.

4. Mix and match photos onto a single photo sheet saving you even more.

5. Simply line up with the outline and take the photo.

6. Take passport, visa, driving licence or ID photos for free.

7. Need more than one photo?

8. Adjustments can be made to contrast, brightness and white balance.

9. Please note, read and follow the guidance for your country.

Passport Photo Customer Insights

1. My photo got rejected because of it.Excellent really easy to use!Nice and good fotoVery handy, great app.Haven't totally figured this out yet but I like how it frames the face n head for passport photosIt's useful but I don't like that it only creates a print sheet for one picture.

2. This app is amazing because I wanted a key ring making app and this is the only one that can have different pic on same s4 plus can tailor how many of each,,,winer but you can not put pic from gallery only new takes still biss but what a shame please fix I will pay for app if fix £10Don't recommend it.

3. Since I must take of my glasses for the photo it was impossible to see the outline to get a good photo even after set-up.Great app.

4. Perfect first timeUnusable! Photo quality is terrible! Grainy and disgusting.

5. I've yet to actually save the file to a thumb dive and see the quality of the picture.This app would be better if the outline shown was darker.

6. The picture was rejected twice before, but this made the process simple.

7. Tried different lighting but still subject looks like they have a skin disease.

8. Photo resolution is really low.

9. I wanted to print 2 or 3 options of my toddler.

Steps to Troubleshoot & Fix Passport Photo Issues

1. Fix Passport Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Passport Photo: Restarting the app will resolve most errors.
  2. Update the Passport Photo App. Here is how:
    1. On Android goto PlayStore » Search for "Passport Photo" » Open Passport Photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Passport Photo » click "UPDATE".
  3. Clear Passport Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from Passport Photo servers.
    1. On Android, goto Settings » Apps » Select "Passport Photo" » click Storage » click "Clear Cache".
  4. Check Passport Photo app permissions. If any of these permissions required to use your device's features are disenabled, Passport Photo might not work.
  5. Uninstall and reinstall Passport Photo. If nothing else has worked, completely uninstall Passport Photo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Passport Photo not working


2. Fix Passport Photo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Passport Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Passport Photo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Passport Photo may not be able to connect to the Internet when running in the background.

Reported Issues