AppContacter
Contact VideoLeap Customer Service
Published by JingSay
Report an issue with VideoLeap.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with VideoLeap - Video Editor & Movie Maker?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of JingSay to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
VideoLeap Customer Insights
1. Android version.
2. There's a trouble with second time editing the same fragment.
Steps to Troubleshoot & Fix VideoLeap Issues
1. Fix VideoLeap Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart VideoLeap: Restarting the app will resolve most errors.
- Update the VideoLeap App. Here is how:
- On Android goto PlayStore » Search for "VideoLeap" » Open VideoLeap - Video Editor & Movie Maker » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for VideoLeap » click "UPDATE".
- Clear VideoLeap - Video Editor & Movie Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from VideoLeap servers.
- On Android, goto Settings » Apps » Select "VideoLeap - Video Editor & Movie Maker" » click Storage » click "Clear Cache".
- Check VideoLeap app permissions. If any of these permissions required to use your device's features are disenabled, VideoLeap might not work.
- Uninstall and reinstall VideoLeap. If nothing else has worked, completely uninstall VideoLeap then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing VideoLeap not working
2. Fix VideoLeap Server issues & Internet Connection
- Check network connection: An unstable Internet will make VideoLeap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to VideoLeap not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, VideoLeap may not be able to connect to the Internet when running in the background.
