contact Videoleap : Video Editor

Contact Videoleap : Video Editor

Published by PicsLabs-Editors Inc.



Report an issue with Videoleap.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Videoleap : Video Editor?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PicsLabs-Editors Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Videoleap : Video Editor Features and Description

Videoleap for android phone is a free, easy and stunning video editing application. edit clips, add text and innovative effects, enlight videos, add Emojis, and make videos alter with motion. Start making mind blowing motion pictures, videos, vlog and slideshow today. Discover how fun and straightforward it is to make first rate videos with Videoleap advanced tools Whether or not you have to make tasteful, Hollywood-level films or basically share memories and entertaining minutes with allies, Videoleap is a headway video editor chief just for you. Film making experts can misuse amazing first in class editing features. Students and agreeable customers will have some great occasions cutting and joining clips using our video editor, normally and in a rush. Modify films or make videos and vlog for Instagram with master quality video editing mechanical assemblies. Incorporate video effects, sounds effects, stations, green screen and more to make great motion pictures. Download Videoleap editor for android mobile now and start making staggering videos today, it's free! Film Editing Instruments: - pro video maker, vlog maker, slideshow maker and pro film and video editor. - pro videos tools and easy to use: Movie Editing Tools and video mix, selected professional filters, Trimming Tool, Cropping Tool, Adjustment (Brightness, Contrast, Sharpness, Saturation, Clarify, Shadows, Exposure...), overlay, frames, text style, blur, pro cinematique, stickers, filters, video in light. - video maker for social media and videos networks: cut, split, leap, transform, customize layers montage, glitch. - Layer-based editing for your films. - create keyframe and manipulate frames easely - Keyframe activities. -add transitions between keyframes, use libraries effects to add video effects, motion effect, old movies effects, glitch effects photofox effects. -use chroma green screen tool to drop in whatever background images you want behind. - Green screen/chroma key compositing. - Fit video clips to arrange leap videos and place clips on clear or concealed canvas. - export High Quality video for your instagram, tiktok, facebook or other social media: HD video, 4K videos Download Videoleap editor now and give your creativity chance to show up and light up social media.

contact Videoleap : Video Editor image 2   contact Videoleap : Video Editor image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good day, my name is Ifeoma Chioma, I recently terminated a subscription, therefore I'm astonished to learn that I was still charged. I checked my phone's subscription section to make sure I did the needful and I have confirmed this. Could this please be revoked?

    — by Ifeoma Chioma 2 weeks ago


  • Good day, my name is Ifeoma Chioma, I recently terminated a subscription, therefore I'm astonished to learn that I was still charged. I checked my phone's subscription section to make sure I did the needful and I have confirmed this. Could this please be revoked?

    Regards
    Ifeoma

    — by Chioma Ifeoma 3 weeks ago


  • I pay for a monthly subscription. Where is the mixer option? The mixer is missing? Please help.

    — by Shanika 3 weeks ago


  • I had an unauthorised transaction from photo leap for an amount of $33.99
    Please consider this on priority and refund the money to the card.
    For any calls reach out to me on 857-4138160.
    I need this to be resolved quickly

    — by Balaram 3 weeks ago


  • I like the new feature called cut out. The problem is that after I cut the background out from my video I can’t figure out how to put in a new background. Could you please help me with this. I haven’t been able to find the instructions in YouTube.
    Thanks!
    David

    — by David Sawtelle 1 month ago


  • Hello!
    If I purchase the free trial + the 1 year today, and I canceled my subscription today I don't have to pay anything right?

    Thank you in advance for your answer.

    — by Koli 1 month ago


  • I was charged for videoleaps app and I don’t even have the app on my phone nor did I want it??? I canceled my free trial immediately! I sent them an email with no response

    — by Mandy martin 1 month ago


  • I have bought the pro version, But even though I am logged in and everything, All pro features are locked, and it askes me if I want to Buy the pro. When I try to buy the pro AGAIN, it says that This Will start when the Old contract has run out.

    — by Alice 1 month ago


  • I cancelled my subscription yet I have still be charged the annual amount. Please refund immediately.

    — by Jo-Ann 1 month ago


  • I cancelled my subscription yet I have still be charged the annual amount. Please refund immediately.

    — by Jo-Ann 1 month ago


  • Hi
    I cancelled my subscription yet I have still be charged the annual amount. Please refund immediately.

    — by Jo-Ann 1 month ago


  • Hello

    My app isn’t right, because one of my projects got frozen i deleted the app and then lost all other projects. Started a new one and it froze too, i already tried restarting everything and all the basic things you can do. The app isn’t working properly , please help. Very important project. It seems that i am putting so much edit in it , it freezes the whole project, i am paying money for this , please fix if you can

    — by Andris Rubenis 1 month ago


  • Hi, i have been using Videoleap for around 3 months, i have the pro version and i absolutely it!! how ever i edited some footage from my GoPro today (approximately 16 minutes) and at first the app did render the footage down, but i spotted a few issues with my footage which needed to be addressed. then when i went to render the exact sane footage again, it would not complete the video rendering mode, during every attempt the % reader would get stuck on 87% and would not move passed that - do you have any solutions.

    Device: iPad 9th gen
    Software is updated
    using Pro version of app

    am i missing something because i have never experienced these issue before today?

    — by Andrew John 1 month ago


  • It wont let me access my PROJECTS page only RECORD or LIVE. Help please.

    — by Scott Herald 1 month ago


  • Hi there
    I wanted to ask you to refund one of my payments, I was going to cancel it today but the payment went through at 3 am? It is still processing, waiting for a claim from the merchant so if you wouldn't claim it, it should be reverted automatically. My card details are as follows: 4165 4901 1600 9990 Cibisov Patrisia.

    Thank you so much for your understanding.
    Warm regards

    Trish

    — by Trish 1 month ago


  • I got charged for a subscription from you guys I didn’t have a free trial or even an account mad I was charged 50.99$

    — by Malachi Davis 1 month ago


  • I haven’t even created and account on Videoleap haven’t started a free trial ether and I got charged 50.99 with out even starting a subscription on my own

    — by Malachi Davis 1 month ago


  • Hi I'd like to cancel my subscription and get a refund. I signed up for the free trial and accidentally marked the wrong date down for when the trial was supposed to expire. I have a lot going on right now 🥲 Can I please get a refund? Thank you!

    — by Somang Kim 1 month ago


  • I need a refund if possible on this app..it charged me $70 when I thought I deleted it..haven’t used it but once..

    — by Kaitlin 1 month ago


  • I go to export my video and it gets stuck at a certain percentage. I have left it to save overnight and I wake up and it will still be stuck at either 4 or 18% but won’t exceed this. I need this video saved. What do i do?

    — by Sammy Kubik 1 month ago


  • I go to export my video and it gets stuck at a certain percentage. I have left it to save overnight and I wake up and it will still be stuck at either 4 or 18% but won’t exceed this. I need this video saved. What do i do?

    — by Sammy Kubik 1 month ago


  • I am reaching out to you because I used to have this app, I even purchased it for another year and am now being informed that the email address doesn't exist. How can we get to the bottom of this?

    — by Alec Shea Martinez 1 month ago


  • Hi, I did cancel from my phone but I dint get any confirmation. Please cancel my subscription. I am trying to connect a toll free customer cad but couldnot get one so sending it here

    — by chaoba thounaojam 2 months ago


  • I cancelled my subscription and have still been charged the annual fee. Please refund this

    — by Hannah Lewandowski 2 months ago


  • I’m am so angry right now I am shaking! You guys offer me a free 7 day trial, which by the fucking way I completely planned to stay on afterwards! I reach out I. Email several times with no response, so not I’m just livid because I wourked on a video edit for 13 HOURS straight, and I. A matter of a fucking second my video was completely destroyed!
    I’m beyond d being diplomatic. Where the hell is my fucking video guys?! This shit is so not fucking cools what a big fucking waste of my life. The really fucked yo part is that I actually love the app, but now because you guys do t care of the people you provide products to, and Ivan say that because I literally have tried every way I can thank to try and reach out, and I get nothing. Fuck you guys!

    — by Nancy Charles 2 months ago


  • When I export, there is no sound.

    — by Constant Elevation 2 months ago


  • I don't want to be charged 40.99 and 45.99. I already deleted the app but wasn't sure how to cancel the subscription.

    — by D'Andre Mason 2 months ago


  • My sister uses video leap and loves it. I tried it and thought I canceled it a few days ago. It says it expires on Sept. 11th I went in and canceled it but it still changed me the yearly fee. Can you please reverse / take off that charge.
    Thank you

    — by Debbie Murphy 2 months ago


  • I can’t export insufficient data. Took all old projects off. Won’t download still

    — by Zoe Ztarr 2 months ago


  • Yo deseo cincelar la suscripción no la deseo un año

    — by Lina 2 months ago


  • Yo deseo cancelar la suscripción no la deseo no me enviaron ninguna notificación si yo deseaba un año o un mes y no la deseo

    — by Lina 2 months ago


  • After finishing with editing my video, it doesn't want to export.. the percentage don't even show up . Just a blank circle.. could y'all please fix it for me

    — by Zachery Marcelin 2 months ago


  • I want to report an issue I downloaded the app videoleap by lighttricks for free and I didn't purchase the pro plan with 69$ so please refund my payment to my bank account linked in my the appstore

    — by Hisham Abdelhakim Mosbah Ghaith 2 months ago


  • Hello,
    I downloaded videoleap and was charged with purchasing it on the first of this month. I never said I wanted to purchase the app and apple charged be but has yet to give me a refund despite complaints. I don't want the app and I'm unable to afford it. I was unable to pay rent this month because of that automatic charge. I would like a refund and my apple id email is [email protected]

    — by Mellat Daniel 2 months ago


  • Hello! I got charged for the annual subscription, please refund. I did not intend for this charge to be taken from my card. I can't afford this

    — by Dee Tiamson 2 months ago


  • I will add photos and video files to videoleap to create a video through the app. However, if I ever go into my iphone and delete the photos or video files there for some reason I get an error in the videoleap app where they're also deleted there.
    On some of my older videos this isn't a problem. I uploaded photos to create a video and then after I deleted the photos from my phone they stayed in the video through y'all's app. I don't know why this is changed or if this is an error, but now I can't delete any of my video sources or photos on my phone otherwise it destroys the video on the app.

    — by jess 2 months ago


  • I emailed what I thought and still believe to be customer support. I did not know after my trial that I’d automatically be signed up for the yearly subscription. I wanted to month to month to see if I would use it enough. I’ve only used it 2x so far and haven’t really been able to use some of the templates for my needs. I’d really like to be refunded and charged a month to month fee please! This also happened with Beatleap: I didn’t wNt to cancel completely just wanted to take a minute to work with it make sure it was a good tool for my business . It over drafted my account and I’d very much appreciate someone rectifying this situation.
    910.599.3231

    — by Nicole Maxwell 2 months ago


  • My project videos is not found Frow video-leap please need to be able to recover 💋❤️🎶 Blessings

    — by Edson A da Silva 2 months ago


  • Hello, I was looking at my citi bank statements and see that i was charged a whole year for video leap. I am certain that i signed for a month as I just needed to test it. Can you please help with adjusting the charge to my CC? I am contacting you first so that we can resolve this. thank you
    !

    — by carla xisto 2 months ago


  • Dear Mr. or Mrs.,

    I’m sending this email since I’ve used the free 7 day trial and canceled before the week ended. Even doing that, I was still charged for an automatic 29€ payment. Having said that, I would like to have a refund since I have canceled my subscription before the end of the trial period and I’m not interested in continuing to use the service.

    Hope this gets solved,

    Cláudia Couto

    — by Cláudia Couto 2 months ago


  • Ive purchase Videoleap over a month ago x Every single upload Im getting copy right issues with YT on your music ?? Im having to dispute every track with them, and most they clear But Im losing revenue because of these issues in dusputes taking time with YT Why is your inc music getting these issues with Youtube ?? Please help as I may have to consider camcelling your otherwise awesome edit App
    Thank You
    Stephen
    Countryvanlifeuk
    On Youtube

    — by Stephen Bennett 3 months ago


  • Hi I purchased the subscription by mistake thought it was monthly, I wanted to try it first and then purchase if I like it. I sent an email 5 min after purchasing asking to cancel the subscription and get the refund but nobody got back with me. I managed to cancel the subscription but the payment went thrugh, can you please give me a refund for it. The email I purchased it from is [email protected]

    — by Nilufar Kent 3 months ago


  • Please i want to cancel a subscription
    i deleted the app and have not used it

    — by Augustine Pimpong Larbi 3 months ago


  • Dear VideoLeap!

    I have subscribed to the pro version of your app, which works really well. The only problem is that when i export the video, the sound fx just disapear and i cant fix it. They are ok in the project but as soon as i export, the sounds desapear. Also if i export in 4k, the filters or effects get messed up. Please it would be lovely to find a solution since im paying for the service which currently isnt working properly. Thank you in advance and have a great weekend

    — by Martin Lajtaváry 3 months ago


  • I was charged $69.99 and can’t seem to get a hold of customer service. It charged me on its own. I don’t use the app. I recently found out about this when i was checking my bank account.

    — by Mohammad Qtaish 3 months ago


  • My video is failing to export no matter the resolution or fps changes I make and I have plenty of storage space. It keeps stopping at the same percentage.

    — by Logan Reed 3 months ago


  • Hey, I worked really hard on my recent video that I edited through the app. I don’t know what happened but, the video is completely blacked out. Is there any chance that you guys can help me? Thank you!!!

    — by Jayden cummings 4 months ago


  • The memory on my Android phone is full and I need to access Videoleap on my iPhone. It's like Videoleap is trying to charge me again. I am still the same person. I need to be able to access the App on both phones, without being charged twice.

    — by Yemisi Daniels 4 months ago


  • Dear Mr/Mrs,

    I was charged by videoleap app. I wanted just to check the app possibilities and forgive to turn off it.

    Please, can you advice how can I refund the money which was cutted from my account?

    Thanks in advance!
    Salome

    — by Salome 4 months ago


  • Hey I just trying the free trial but I’m disappointed … I have a few projects. Was trying to decide which one I want. The original one I made I want to use but the first 15 or seconds just went black. Why does that happen?! I’ll have to start over.

    — by Tala Ayyad 4 months ago


  • Not sure anyone reads this, I’ll just post my opinion in the App Store.
    The problem that I’ve asked about before like a (month at least) that some… most videos give me a pop-up that says “ Seems there is an issue with this file, to avoid issues in saving your video the file has not been imported” I’m not even trying to save my video I’m trying to use it. I have a subscription I don’t think it’s fair to have the app that I pay for that doesn’t allow me to gather snippets of video. I know it’s not me because its not every video, it’s just most. This really upsets me because I do enjoy this app so much that I do pay and I’m often suggesting this app to others as I’ve got a group in a social media platform that I’m able to chat with more people.

    — by Claudia 4 months ago


  • Hi!
    My videos sound great in the video leap app but when I upload to YouTube the sound is choppy. I
    Please help!

    — by Cindia Lukomski 4 months ago


  • Edit that i was making got caution signs and it's annoying because i was adding subtitles to it

    — by keyri 4 months ago


  • Please do not charge my account I never authorized the charges . You overdrafted my account

    — by Dennys Montero 4 months ago


  • My son who is a minor accidentally purchased a subscription to your editing app on his iPhone (Apple ID [email protected]) and my bank account was charged by Apple.com. Please refund the $38.24 and cancel his subscription.
    Thanks -
    Brian Cousins

    — by Brian Cousins 4 months ago


  • My app has filled up to 100gb on one video i am working on. Am hoping to see if its possible to transfer my video leap from one iPad to another and still keep the same edit that i can work on from a new iPad with more storage ?

    — by Chase 4 months ago


  • I edited a painting video on your app using one of the audio files available on the app. Instagram took it down because of the audio. Do I have the right to post content with your audio? How do I avoid it being taken down? Thank you! Stephanie

    — by Stephanie G Kessel 5 months ago


  • Billed twice on April 22 - bought entire suite and was charged sep for beatleap

    — by Kat Andrews 5 months ago


  • Dear Sir or Madam,
    I downloaded the Videoleap app from the App Store 1 week ago but unfortunately chose the year-long subscription instead of the monthly subscription. Since I will be needing it for a few projects within the next 2 months I just wanted to test it out a bit longer before committing to a year long subscription. Therefore I wanted to ask if it would be possible to change the subscription plan out of courtesy and if so which information you would need from my side?
    Thank you very much in advance!

    Best regards,
    Verena Reisecker

    — by Verena Reisecker 5 months ago


  • I had a question about billing. I accidentally selected the annual membership, but I meant to select the lifetime membership. Can somebody help me with this?

    Also, I’m currently using a template to make my first video, and the template seems to add a red filter to the video that I can’t figure out how to remove. Could somebody help me with this as well?

    Thank you very much,

    Alex

    — by Alex Moye 5 months ago


  • Facebook is suspending my videos made on VIDEOLEAP because of the songs I use in this app. I'm not understanding anything. I pay VIDEOLEAP and even so, facebook says that I have no authorization to use the songs you provide.
    Could you explain this to me?

    — by Liana Timm 5 months ago


  • I need to Request a Refund

    — by Mary Joy Castro 5 months ago


  • I want to unsubscribe but I couldn’t find unsubscribe button ????

    — by Aastha baniya 5 months ago


  • I do not know how the annual subscription was added I just paid the monthly subscription I would like to cancel the annual and refund my account please

    — by Chanel 5 months ago


  • Hi!
    On the app it says that i should be paying 3,24€ per month for your premium version… but now You charged me 38,99€. Why?!

    — by Tamara 5 months ago


  • Hello been. A subscriber for a couple years. Love using the stock video to make a new video. However, I keep getting “There seems to be an issue with this file” I haven’t had time to come to you all but I’ve been having this problem for some time. Do you know why?

    — by Claudia 5 months ago


  • Hi I pay for the pro version but my reverse option doesn't work. Can u help me fix it?

    — by Nikki 5 months ago


  • I signed up for Videoleap Pro (the monthly subscription of around $3) and since it showed the “$3 monthly” i thought id just be paying throughout the year but it took it all in bulk. ( it took $38.37 out of my bank account ) I had no idea it was gonna do that and im really tight on money right now i need gas and food. If theres any way i can get a refund i would really appreciate the help a lot.

    — by Felicity 5 months ago


  • Just bought Videoleap and i can nog save my video.

    — by Maurice 5 months ago


  • I have been charged £35.99 for no reason. I find not intentionally sign up to anything. Your app is not clear. I deleted the app after a couple of days and was not aware that you were going to charge me. I find not agree to this. Please refund me
    Regards
    Maisie Lowe

    — by Maisie Lowe 5 months ago


  • I was charged $39 and I thought it was a free trial I would like that refund it back please.

    — by Vanessa Daly 5 months ago


  • Some days beafore I tried the yearly subscription pack for 1 video but I didn’t want it eventually so I stopped the free trial but for some reason it didn’t stop! I thought it worked and I deleted the app! I didn’t use it at all! Today I lost 40$ ! How can I get them back? I stopped the subscription!

    — by Dimitris Pantazopoulos 5 months ago


  • Hello team,

    I would like to cancel my subscription. Can I get a pro rated refund once I cancel it?

    Thank you.

    — by Jungkook Shih 6 months ago


  • Hi,
    How do I share videos by whatsapp?

    — by Yuval Regev 6 months ago


  • I purchased the all in one packages, but I don’t understand why I still couldn’t access the premium pictures or videos. I couldn’t save the projects Because asking for pay premium item. Please help me to sort this issue.

    — by Sunny then 7 months ago


  • I exited out of the app and it destroyed my work. The projects are all still there however instead of showing the video it just shows a ⚠️ sign.

    — by Penelope 7 months ago


  • I bought the one time purchase, but did not receive anything. I tried restarting it and reinstalling it but now I’m missing $70.

    — by Braxton 7 months ago


  • I cancelled my subscription before the free trial period was over. I need my membership to be terminated and refunded.

    — by Addie Guidry 7 months ago


  • I used sound affects and a song from your app called living on the run and when I posted my video to YouTube it was hit with copyright?

    — by Mike 7 months ago


  • I signed up for the 7 day free trial on 25/02/2022 and received a notification that my subscription will end on 4/03/2023 so I cancelled my subscription because I no longer required the app but £30.99 was debited from my account on 7/03/2022.I have requested a refund from Google and have been advised I will not get one because it does not meet their policy. Can this be investigated and why has £30.99 been taken out of my account for a trial?

    — by Daisy Hawton 7 months ago


  • Hello, my issues are that when I’ve gone into the app and go back to edit videos I’ve made, they are gone. As if nothing was done. I wasn’t happy with them but I also wasn’t finished with them it was multiple videos that I had started. Then, a lot of videos ... a lot are telling me that they aren’t available says “seems there’s an issue with this file” It’s almost every vid I choose. This is how I make my vids is by using the royalty free snippets to make a new one. Also, when I delete out of my personal gallery of pictures and videos it deletes those pieces from the gallery on VL so I’m not able to tweek or adjust anything old that I’ve done. This is the only app I pay for The last two years and thus far has been good but for the last few months. Hope to hear from you soon.

    — by Claudia 7 months ago


  • I paid the fees for the premium Videoleap on my phone and it works fine. But When I logged into the same account on my iPad the premium features aren’t available.i need to use my iPad and it’s just not working out.

    — by Maria Khajah 8 months ago


  • Having difficulty getting your free 7 day trial

    — by Tyrone Miller 8 months ago


  • Hello, I took a free week on your application and stopped it after 4 days. But I was still debited €38. I would like a refund since I did not appreciate the operation of the application. Thanks

    — by Paul Schmid 9 months ago


  • I WAS TOLD I WAS PAYING FOR A 7 DAY TRIAL AND I GOT CHARGED FOR A YEARLY SUBSCRIPTION. I WOULD LIKE TO GET REFUNDED FOR THIS PURCHASE.

    — by LAETICIA 9 months ago


  • I signed up for a free trial and money was taken from my account before the free trial ended.Please issue me a refund

    — by Samantha Goto 9 months ago


  • Want to cancel my lifetime membership account and want to get money back. My daughter pressed the purchase button accidentally. Thank you.

    — by Erdenetsatsral 9 months ago


  • I was charged Rs 3049/- for a year's subscription. This was not intentional. I only signed up for a free trial and I was charged without confirmation. I would like to get a refund of the amount as the purchase was not intentional, not confirmed before charging me of it. Kindly initiate refund.

    — by Bincy Elsa George 9 months ago


  • Hello.
    A few months ago i have paid your app and now ,when i wanted to use it and editate my stuff before to save it i just cant because it looks like i didn t paid. so,please give me a quick answer ! thank you

    — by Oana 9 months ago


  • My son accidentally signed up for free trial and my card was charged 35.99 .I am requesting a refund because this is an unauthorized charge. My sons email is [email protected]

    — by Dwight tesheira 10 months ago


  • Apple support says a refund has been issued but the total of £35.99 has not been refunded into my account.

    — by Myah 10 months ago


  • I would like to request a refund of £35.99 which was taken from my account on January 10th. I didn’t not mean to purchase a yearly subscription. I was not informed the money would be taken from my account, it was suggested as a FREE Trial but i was still charged. I have cancelled the subscription

    — by Myah 10 months ago


  • I tried to start a 7 Day FREE Trial with your app but I was wrongly charged £35.99 which has now come out of my account. I cancelled my subscription immediately and would like a refund as the trial was supposed to be free and will not be using the app at all.

    — by Myah 10 months ago


  • Whenever I click export, the video processes but not completely (90%). It'll get to 90% then it'll say error. However, when i attempt to go back to the video, the video says oops Something went wrong and has caution signs and all of the clips are black.

    — by Sarah Garland 10 months ago


  • I canceled the subscription for Videoleap a day to late and money has been taken out of my bank account I would like to get a full refund

    — by Liam 10 months ago


  • hi. i am having a serious issue with the app videoleap. i run a fan page on instagram (@facingluke) & i have been using ur app for months to edit. whenever i go onto the app now to edit, it no longer gives me an option to delete clips or as ur app uses the word “remove” and that is the only reason i need the app itself. i have spent money on this app before and i am just really devastated. editing is what calms me & helps me. i’m in no way trying to be rude about this but i really would like a reply to maybe resolve this. thank u.

    — by logan paige 10 months ago


  • The Delete Button for Clips is removed, and I would love a solution to fix. Thanks

    — by James 10 months ago


  • I would like to request a refund as I did not mean to purchase a yearly subscription of Videoleap. I cancelled it as soon as I’d realised and the bank transaction was pending. I would like to request this transaction is cancelled/ refunded immediately. Thank you

    — by Trynyty Ballard 11 months ago


  • I purchased a subscription which I have cancelled because it wasn’t suitable for my needs. However i’ve been charged and would like my money refunded because I cancelled it within the 7 days which is what’s in your terms of agreement.

    — by Sasha Hardis 11 months ago


  • Hi. I'm using videoleap (I love it, it is a great tool!!!) for my Youtube videos... however I got in some of them the following message "copyright complain" for the music... I thought that we were able to use it anytime in our youtube without problmems... I'm starting as a creator so need to know what to do. Thanks,

    — by Luisarciz1 11 months ago







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