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Why should I report an Issue with VeryFitPro?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Smart Wearable Devices to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VeryFitPro
1. Plenty of personal reminders.
2. Sitting is a great way to keep your health in check and avoid the harmful effects of prolonged sitting.
VeryFitPro Customer Insights
1. It sometimes doesn't record my sleep even though I actually slept.All historical data wiped by binding replacement watch.
2. I teach fitness classes and wanted to at minimum hit pause and play on the watch to control the music from my phone.
3. More options/flexibility re which apps can interact with the connected device would be especially appreciated (interaction between my glucometer monitor app and the watch in particular).
4. It will work for steps still but why wear a watch if you can't yell the time.
5. It used to work great, but now I'm disappointed with the watch.The wristwatch device worked perfectly for me.
6. When I unbound the old device and bound the new one, instead of resetting today's steps to zero, it reset EVERYTHING to zero! I've now lost all my tracking for the last several months because the device only holds 30 days so you have to use the app for history storage.
7. The only downfall, is that the watch disconnects after separating from the phone only a short distance away.
8. I tried to disconnect and reconnect and that didn't work, tried to turn off and on blue tooth, restart my phone, and still won't connect.
9. Good concept though!Worth the money if you don't plan to call or use music.. I guess.. I've never been able to pair the text or call features, no matter what mobile device it's pairs with.
10. Greater flexibility re choice of and switching between associated media & podcast apps would finally allow effective use of that feature.I can't get it to connect to my phone.
11. Very upset.Watch is great, I bought this watch in May of '22 and loved it.
Steps to Troubleshoot & Fix VeryFitPro Issues
1. Fix VeryFitPro Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart VeryFitPro: Restarting the app will resolve most errors.
- Update the VeryFitPro App. Here is how:
- On Android goto PlayStore » Search for "VeryFitPro" » Open VeryFitPro » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for VeryFitPro » click "UPDATE".
- Clear VeryFitPro app cache: Clearing cached data will force your app to retrieve the latest data directly from VeryFitPro servers.
- On Android, goto Settings » Apps » Select "VeryFitPro" » click Storage » click "Clear Cache".
- Check VeryFitPro app permissions. If any of these permissions required to use your device's features are disenabled, VeryFitPro might not work.
- Uninstall and reinstall VeryFitPro. If nothing else has worked, completely uninstall VeryFitPro then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing VeryFitPro not working
2. Fix VeryFitPro Server issues & Internet Connection
- Check network connection: An unstable Internet will make VeryFitPro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to VeryFitPro not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, VeryFitPro may not be able to connect to the Internet when running in the background.
Reported Issues
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Veryfitbitpro not charging
— by Victoria Morison 4 years ago -
watch not working got in oct 2020 from walmart
— by mary dimmett 4 years ago -
Where can I get a replacement wrist band in metal for my tracker.
— by Dee Langton 4 years ago -
Hi!
I just got a VeryFitPro yesterday and the alarm worked for a few seconds the first time I set it. Very quietly. But I hit the button on the side of the watch and it stopped. At least I think this is what stopped the sound. I then tried 5 or 6 more times to test the alarm and nothing happened. Just wondering what to do. Also, I'm curious if you have a chat support option or a support phone number.
In the few moments, I've had the watch I really like it. So much cheaper and with so many more options than my last fitness tracker. Anyway, thanks in advance. Looking forward to hearing from you.— by Julie MacGregor 4 years ago -
Very Fit pro function button is faulty. Mileage and heartbeat are inaccurate by approx 50%
— by Brent Hartman 4 years ago -
Need to replace a broken strap on my fitpro..can you help
— by Ellen Nason 4 years ago -
Can't get fitness tracker to pair with this app, "no device detected, please try again", tried many times. I have reinstalled, rebooted several times, My phone will pair with fitness tracker no problem, the app will not.
— by Randy 4 years ago -
Veryfit pro 205L does not show email, sms, phone call notifications.
— by Phil Enscoe 4 years ago -
I have VeryFitPro installed on my Android but it won't let me login or register after reinstalling.
— by Ricky Horscraft 4 years ago -
My tracker won't sync.have tried unbinding and binding again but still won't sync
— by Helen 4 years ago -
device will not track my actions and time is off by 1.5 hours. how do I reset it?
— by lou lenkman 4 years ago -
How do you download the app for the barcode
— by Joann Mrak 4 years ago -
My Fitbit recorded 3 miles while your piece of junk recorded 1. And yes I walk daily and 3 miles was accurate. Garbage!
— by Chuck Hacic 4 years ago -
My very profit watch won't charge anymore.
— by Tawanna Williams 4 years ago -
not getting mail nofificaitons
— by dan 4 years ago -
I'm trying to use the call alert / message functions where my wristband would vibrate when I'm getting messages/calls. BUT it only seems to do it if the watch and the phone are close to each other. Is this true?? Or can I do something to allow it to give me a notice when a call/message comes in even if my phone is in my purse and I'm somewhere else??
— by Kelly Stevens 4 years ago -
veryfitpro will not dispay my text notifications. I fallowed every step and changed all the necessary phone settings were set up as per the veryfit website and manual. I am using an Iphone. Is this a possible issue with the watch itself?
— by David Weiss 4 years ago -
Last March, my wife bought me your device. I had it synced to your app on my iPhone. Yesterday, the app lost all the data. How disappointing - can I retract my records? Please help
— by Marek Szpakiewicz 4 years ago -
I cannot change time. How do I sync to correct time?
— by Susan sanborn 4 years ago -
Hi. I bought a very fit pro watch about a month and a 1/2 ago. I love it. All of a sudden it stopped counting my steps I lost about 3000 steps to day it just stopped. Can you direct me about fixing, replacing. Under settings, about info the numbers are DE- c9-F2-19-A5-8A. Thank you for your help.
— by TONI RIVARD 4 years ago -
Hi there,
I was given my watch as a gift a couple of months ago. I was enjoying using it, however it broke yesterday. I never wear it in the shower or when I sleep, and take general good care of it. So, Im surprised it’s broken. I can send images of the damage. A part of the plastic broke, resulting in the strap falling apart. I love the product and many of my friends do too, just a bit gutted it’s broken so soon.— by Rosalyn James 4 years ago -
My fit pro would not reboot after recent upgrade. It has.no electricity so I can’t pair it it . All I get is a black screen
Thank you— by SalimHaten 4 years ago -
My fit pro would not reboot after recent upgrade. O juice be a Leto pair it al. Get is a black scene
Thank you— by SalimHaten 4 years ago -
I did not wear the fitpro while walking (it was being charged) did have my phone with me with my fit pro app installed it did not record my steps. How can I add those steps to the app?
— by Jalene 4 years ago -
My 3 year Fit Pro is not rebooting after new upgrade screen stay dark please help
— by SalimHaten 4 years ago -
My veryfit pro is not turning on. I am not happy with this product.
— by Kyle Lucey 4 years ago -
Wearing the watch has caused a blister and sore. I need to return for a refund
— by Larrilon Few 4 years ago -
not sure, just bought the veryfitpro, having trouble getting help on the phone or the live chat. Can't turn the unit on to begin. Help
— by Linda Hall 4 years ago -
The buckle on my vfp watch broke off the band. Can you send me a new buckle. Watch is black. Have had watch about 60 days. Thank you Roger
— by Roger Gallagher 4 years ago -
trying to connect to watch message on app could not pair with id152 incorrect pin or passkey help
— by michael 4 years ago -
Hi not very well please help me have ordered and paid for afitpro from you on 22/7/2020
have not received as yet have sent many e mails no reply
Order116502451
invoice 179397— by joe spink 4 years ago -
I received my new watch I charged it and sent it and it worked fine. For one week. And then when it died and went to charge it and it will not recharge and I cannot get any lights to light up for icons to show up.And I lost the phone number that was included that said call here instead of sending it back
— by Ginger 4 years ago -
Don’t know
— by Denise gianoulis 4 years ago -
There is something wrong with the watch. A wrench and -02 keeps appearing, even though I rebooted the device. Also, it is deleting my steps. I do not know what to do. Please help me, thanks!
— by Lily 4 years ago -
I've had the VeryFit Pro R9-DAAA for some time and it works by itself to measure steps etc. but the app
on my phone never finds it to "add device" so I can never go to "Device" tab to select "Bind Device" so I can't use it for the most important thing I need it for which is sleep monitoring and O2 monitoring while I sleep and be able to have a saved report I can review. Also, I am not getting your email. Keep trying or text me at 716-903-9581 I need help to get this working before my husband throws it in the garbage and buys me the same one he has for another 50.— by Sandra Demler 4 years ago -
Well, if you get back to me on my Smart Bracelet issue I'll have a better idea how you are doing.
— by Sandra Demler 4 years ago -
Sleep mode stays stuck at 0H0Min, start time 12am, and end time 12am. How do I start sleep mode?
— by Billy 4 years ago -
In welcher Einheit wird die Geschwindigkeit beim laufen angegeben? Z. B. Wenn da 27'00" steht, heisst das, dass ich 27km/h gelaufen bin?
Danke, leandro— by Leandro Arias Jacob 4 years ago
