contact VeryFitPro

Contact VeryFitPro

Published by Smart Wearable Devices
Updated: Apr 20, 2022

Report an issue with VeryFitPro.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with VeryFitPro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Wearable Devices to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VeryFitPro Features and Description

1. Record every movement accurately. 2. Plenty of personal reminders.Call, SMS, WeChat, QQ, email and other personal reminder, do not miss every important information; Sitting is a great way to keep your health in check and avoid the harmful effects of prolonged sitting. 3. Thoughtful sleep housekeeper. 4. Clear heart rate graph.

contact VeryFitPro image 2   contact VeryFitPro image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello sir/mam,
    I recently bought smartch watch from Amazon and I just received the package.
    While checking the watch, I found that the watch is not taking charge from the charger and the display did not work either.
    I could not see it lightening. I tried for multiple times and also by looking it’s pocket guide manual.
    I am just informing you because I did not want to give negative feedback and rating of it in amazon because it will negatively impact your customer.
    I hope we could fixed the solution as soon as possible between us.
    I can also mail the watch to you directly.

    — by Aryan Lamichhane 1 week ago

  • How can I increase the brightness of Time, Data Mode ,etc. I can not read anything on this watch
    when I'm outside.

    — by Levere Overmiller 2 weeks ago

  • Re: Veryfitpro ACT206 Watch Strap - URGENT


    Dear Sirs,

    I am having trouble getting the item above, and wondered if you could recommend a retailer who sells this item near to me in the UK (B8 1RB0, or perhaps and alternative compatible smart watch strap that I could use on my Veryfitpro ACT 206 watch.

    I love my watch, as it is of a sleek and slim design.

    It does everything I could need, and it is quite light to wear.

    I do not want to replace the watch itself, just the strap as the strap has split in several places, but not quite broken yet.

    I have already tried alternative smart watch straps, but they have all been too wide, and with the wrong watch connections on the straps.

    Any help you could give me regarding this matter would be much appreciated,

    Thanking you in anticipation,

    Kindest regards,

    T. Owen. Ms.

    — by Tilly Owen 3 weeks ago

  • Hi

    I’ve had the “very fit pro “app for ages no issues with the app or my watch.

    I updated the app to the new one which is the “very fit “ app and now I can’t see my calories burnt on the app at all. They are not being displayed even tho on the preview on the App Store you can see them I can’t.

    And all of a sudden my watch is counting my calories at a ridiculous rate.
    The calories burnt are not accurate it is saying I burn 1500 calories yesterday which is incorrect it is saying I’ve burn calories when I’ve hardly done any exercises.

    I’ve never had This issue untill I updated to the new app I do not like the new app at all and now can no longer get on the old app.

    Please can you help me I need my watch back to how it was before with accurate calories being counted

    Sent from my iPhone

    — by Aleshia Benton 3 weeks ago

  • My Veryfitpro no longer charges. I have tried multiple USB ports. Only 8 months old

    — by Matt Wright 4 weeks ago

  • App not working on Samsung cell phone after uninstalling and reinstalling

    — by Debra Aleck 1 month ago

  • How do I recover a day of lost data?

    — by Dee Brown 1 month ago

  • I have problems down loading the app to my samsung galixy pro 2 . I had no problem puting it on my phone but i am not connected to my emails on my phone so in order to connect my veryfit pro to my google fit i need it on my tsblet. It says it is uncompatible

    — by Gloria 1 month ago

  • Hi,

    I have lost my watch charger and finding it difficult to purchase (find) another.
    Can you advise where I can get another one from

    — by Clare 1 month ago

  • I just need a new band. One side split so I can wear my devise. I have a very fit pro

    — by Kathy Redmond 1 month ago

  • Trying to sync the ID205L and somehow I think I put in [email protected] instead of [email protected] and now I can't find a way to correct it to complete the hook up. Help!!!

    — by Jerry Rowley 1 month ago

  • I have an older one id 2ahftid115pushr. My band is coming apart. Where can I get a replacement band. And what size. My screen is fly across not curved edges.

    — by Mary 1 month ago

  • I have an older one id 2ahftid115

    — by Mary 1 month ago

  • Have purchased 2 of the Hear rate monitoring Fitness trackers in the last 6 months. The charge port has broken on both of them. How can I get a replacement or it fixed.

    — by Patricia Clarke 1 month ago

  • Bonjour mon mari vient d acheter une montre connecté et elle s applique avec veryfitpro. On arrive pas a mettre le français. Merci pour votre réponse

    — by Nathalie Tardieu 1 month ago

  • My tracker reads 101 steps but my independent tracker says 185 please fix this problem

    — by Jonathan Fike 1 month ago

  • Hello,

    I accidentally removed the VeryFitPro app's account access to my Google Fit account. Now it no longer shares data with Google fit. I contacted Google customer support and they recommended that I reach out to you for assistance with restoring access to Google fit. Can you please assist me with this?

    Thank you!

    — by Rachael Ronaldo 1 month ago

  • My steps are not accurately being registered

    — by Jonathan Fike 1 month ago

  • I have got a watch for my daughter who is 9 a couple of years ago and I have just bought one for my son who is 6. How do I get both watches to work on my app as they don't have the ability to have a app each! They want to challenge each other to see who does the most steps etc. how do I get both phones to work on the app please?

    — by Sandra James 1 month ago

  • Hi I’ve lost my watch, is there a way to track it so I can find it?

    — by Gemma Shand 1 month ago

  • Why doesn't my veryfitpro app have an activity function under more

    — by Julie 1 month ago

  • I cannot register on VeryFitPro. It won’t let me in. Please help

    — by Janet Stevenson 2 months ago

  • Cannot get login in. Keep getting error message

    — by Jacqueline c Dixon 2 months ago

  • ich kann mich über die VeryFitPro App weder anmelden noch registrieren. Ich hatte mal ein Konto mit der angegebenen Email Adresse. Da ich mein Password nicht mehr weiss habe ich versucht eins anzufordern aber das geht leider auch nicht. Da mein Telefon aber meine Uhr/Tracker gefunden hat kann es daran nicht liegen. Ich komme nicht weiter. Entweder Sie helfen mir oder die Uhr geht am Montag an Amazon zurück - schon viel zuviel Zeit verloren. Vielen Dank Kirsten

    — by Kirsten Heitfeld 2 months ago

  • Mijn emailadres en wachtwoord worden niet meer herkend

    — by I van Dokkum 2 months ago

  • The app doesn't let me do the Access

    — by Siria 2 months ago

  • My device won't charge. When plugged in it charges for an instant then stops charging.

    — by Judith A O'Neill 2 months ago

  • How do I set my height or stride on the app or fitness device? Do you have a toll free number that I can call?

    — by Barb Wessel 2 months ago

  • Have a verypro fit ONE ID 205 CHARGER CLIPS BROKE Need new charger but the one I ordered has magnets and does not work. My watch has four contact points and the charger end clips on to watch

    — by Bruce Samoville 2 months ago

  • I am trying to order the pink ID205L to replace the one I have bit I will not ship to me here. Please help.

    — by Angela Griffin 2 months ago

  • My watch face is getting very dim. Its about two years old and barely readable. Is it covered by warranty or can I get a free replacement?

    — by Thomas Potter 2 months ago

  • I seem to have multiple accounts and now cannot pair my Walkabout Watch. Can you please remove the data on the app so I can give my phone away

    — by Ally Xipakis 2 months ago

  • After a year of trouble free use, my device will no longer pair with the app.

    — by Kit Daniels 3 months ago

  • device will no longer pair with app

    — by Kit Daniels 3 months ago

  • It does not record my sleep

    — by Arlene Leavitt 3 months ago

  • Can't get the watch to link up so that I can change the time.

    — by sharon d baker-boykin 3 months ago

  • Bonjour.
    A ce jour aucune rectification n à été effectuée sur les tickets du 02/03 à 15h16
    et le ticket du 04/03 à16h18 merci de votre attention M.FRANCOIS

    — by alain francois 3 months ago

  • I've had my veryfit pro for some months now & really love it but recently it has caused a burn on my arm. I can no longer wear it. Any suggestions as to why it would start to burn quite deep to.

    — by Jen nunn 3 months ago

  • I had this VeryFitPro ID152 fitness tracker during New Year 2022 as a gift. I took and off to charge using usb and it is broke off in the band. Where can I send to fix it?

    — by Jessica Yong 3 months ago

  • Is there a recall on my watch

    — by Ervin Hinds 4 months ago

  • My watch shook my wrist and had a 02 sign come up and now won't turn on why is that?

    — by Jay Jay 4 months ago

  • I got this VeryFit pro for birthday in September. I took ban off to charge using the usb and it is broke off in the band. Only had 4 months

    — by Marcia Denoyer 4 months ago

  • Eight white bars appear in the top right corner on the time display screen making it difficult to see the mins

    — by Doug Huber 4 months ago

  • My watch died when I charged it up I lost all my steps

    — by Amanda Shoker 4 months ago

  • I had my information including the VeryFitPro app transferred from my old Apple Iphone to my new Apple ipIphone. The VeryFitPro app shows up on my screen but it does not let me do snything. It says no data even when I hold the phone next yo my VeryFitPro watch. What do I need to do?

    — by Valerie Conway 4 months ago

  • It is not recording my sleep consistently? any way to get a print out of my sleep for a week?

    — by Cathy Daumen 4 months ago

  • My daughter's watch says it is fully charged when it is plugged in and the screen shows up but the screen goes blank as soon as it is unplugged and won't turn on. Any suggestions to fix this? Thank you!

    — by Lisa Harger 5 months ago

  • Eight White horizontal lines along right top half of screen

    — by Lester Fliegel 5 months ago

  • My watch has been stolen can you help me track it location?

    — by Emmanuel Owiredu 5 months ago

  • I want a strap for Yogg Plus

    — by AMIT WARANG 5 months ago

  • I am unable to reset the time on this device, I work for the nhs and they will not permit me to download the app. All the patients have these on the ward

    — by Alice Prior 5 months ago

  • The heart rate on my watch in the application on my phone or not syncing up and it does not record the heart rate throughout the day.

    — by Wes 5 months ago

  • I have an account from which all my achievements have disappeared. Please help

    — by Yash Agarwal 5 months ago

  • Bonjour, comment ajouter le ski alpin et la raquette dans les activités sur ma montre ID205L. Merci

    — by Edith Tremblay 5 months ago

  • I want to cancel subscription

    — by Clara soto 5 months ago

  • I had to get a new watch just before Christmas as the strap broke on my last one. Anyway for some reason this watch constantly register's my resting heart rate at 62bpm. I know this is not the case as I have SVT. The previous watch registered various resting heart rates. Just wondering if you can explain this please?

    — by Shelley cox 5 months ago

  • watch band broken and charger contacts defective. What is warranty arrangement.

    — by Thomas E. Bell 6 months ago

  • I have lost my charger lead. Can I order a new one from your site?

    — by Roger Turner 6 months ago

  • Can not connect watch to app.

    — by Robert Clelland 6 months ago

  • My VeryFitPro is not charging or turning on. I haven't used it in a while and now it is not working. Not sure what to do

    — by Hannah 6 months ago

  • I lost my watch just and cant find it

    — by Dec 6 months ago

  • Je veux me connecter sur les sites de rencontres

    — by Celestine59 6 months ago

  • hi

    — by kiersten 6 months ago

  • Had new mobile number fo not know how to input number to sync with veryfit

    — by Pauline Parkes 6 months ago

  • When my watch turns on instead of just date and time it now shows a reindeer as well as time in a smaller font. How can I get back to normal

    — by Potter Orr 7 months ago

  • How do I change the time on new phone?

    — by Nancy Morris 7 months ago

  • How do I change the time on the watch.
    It doesn't measure steps

    — by David Giles 7 months ago

  • I took the strap off to charge my watch and the USB is stuck inside the strap. How do I get it out? Now technically broken ad won't be able to charge it.

    — by Nicola Ker 7 months ago

  • My data as of 11/8 is missing. I love the device and use it to track my steps. Please restore. Thank you.

    — by heather philp 7 months ago

  • My data as of 11/8 is missing. I love the device and use it to track my steps. Please restore. Thank you.

    — by heather philp 7 months ago

  • Find my phone alert was sent and it wasn’t me.

    — by Jacquelyn Smith 7 months ago

  • Cannot sync with phone Bluetooth. Android

    — by Beth M Woolway 7 months ago

  • I am trying to get a replacement band for my ID 133 color HD. I can not find one any where. Where can I get one or will another one with different numbers fit it?

    — by LeAn Poffenbarger 7 months ago

  • Ich besitze eine Yamay Fitness-Uhr und dazu ein Samsung Galaxy Tab A 8.0 Wi-Fi T380. Nach dem Kauf habe ich die zugehörige Software VeryfitPro installiert und angemeldet. Alles funktionierte wunderbar. Jetzt wurde das Yamay Fitness-Armband plötzlich nicht mehr erkannt. Ich dachte mir, dass eine Neuinstallation helfen würde. Aber das funktioniert nicht. Ich bekomme immer die Meldung, dass die Veryfitpro Software nicht auf meinem Smartphone läuft. Mein Tablet arbeitet mit Android 9. Was kann ich tun, um wieder auf meine Fitness-Uhr zugreifen zu können? (Bluetooth ist aktiviert)

    — by Gisbert Ress 8 months ago

  • I have the ID115U and just rebooted the device because I was having trouble syncing the correct time from my iPhone 12 to my watch. Now I no longer have an option to set alarms. Please help. Thanks!

    — by Heather Olenick 8 months ago

  • My veryfitpro does not seem to be holding a charge

    — by Karen Outhouse 8 months ago

  • I accidentally erase bike activity in the app. I can I have it back? It’s the reason I bought the tracker and now I don’t have it. Please help. Thank you

    — by Giulia Pavan 9 months ago

  • I accidentally erase bike activity in the app. I can I have it back? It’s the reason I bought the tracker and now I don’t have it. Please help. Thank you

    — by Giulia Pavan 9 months ago

  • Hi, I have an VeryFitPro account on my iOS and I can't remember the password, when I do a password Reset it sends me a code that is incorrect so I'm unable to login, can you please delete my account or better, change my password so that I can have access to my previous data?

    [email protected]
    19 h 21 (il y a 7 minutes)
    à moi

    The code is: 800542 (Effective within 10 minutes)

    — by Daniel 9 months ago

  • I bought this watch & it gives all inaccurate info. It doesn't even tell me if I'm losing the weight.. or hitting my goals..nothing.. it's literally a step counter.. all its good for.. extremely upset over spending $40 on a watch that doesn't work correctly at all.

    — by Amy Miller 9 months ago

  • How do I change the military time mode on my tracker back to normal time ?

    — by Natalie Biafora 9 months ago

  • Want to return this. Cat make it work. Send return info

    — by Roger 9 months ago

  • I would liket to know how I change the time that that the tracker resets each day. Can you tell me how? Jennifer

    — by Jennifer Nangle 9 months ago

  • I synced my old android phone to the cloud. I have just downloaded VeryFitPro app to my new android phone and I want to restore my 2 years data to my new phone. However, the "Sync Now" option on my new phone only "uploads". I do not see my data of 2 years.

    — by Peter Josephs 9 months ago

  • I just purchase the fitness tracker and it will not sync to the app

    — by Tracy 9 months ago

  • My veryfitpro does not track steps accurately. I have reset the device three times and it still won't work. Please tell me how to fix this

    — by Konstantina Koulogiannis 10 months ago

  • I sneezed and my very fit pro broke

    — by Jill 10 months ago

  • I have 12,000 steps and 4.6 miles but -0- calories burned. How can I fix the calorie count? Thanks

    — by Shirley Shepley 10 months ago

  • My watch was amazing for nearly two moths but It’s now gone faulty
    Is there anything you can do ?

    — by Tony 10 months ago

  • Ii bought this watch on july 1st thru Amazon. As of today this watch has stopped working and now wont charge or even come on. How do I get a replacement? This watch is about 6weeks old

    — by Vicki Dunn 10 months ago

  • My watch has stopped giving notifications for calls or text messages. I have checked that bluetooth is on, do not disturb is is off on my tracker, system notifications are on for my iphone, Lock Screen, Notification Center and Show as Bannera are all turned on, show previews is set to always. I have Unbind and bind the watch, I have turned the iphone off and on. I do not know what else to try. Thanks

    — by Susan P 10 months ago

  • I received my VeryFitPro for Christmas. I am trying to charge it and nothing is happening.

    — by Susan Kohlstedt 10 months ago

  • I have had my fitness tracker for a year and it will not charge, so annoying I love it and wear it all the time ( not in water) please can you help me

    — by Elizabeth Newton 10 months ago

  • De app registreert mijn slaap elke nacht vanaf 2:00 uur. Ik draag het horloge ook snachts. Ik ga elke avond naar bed tussen 22:00 en 23:00 dus daar klopt niks van. Hoe kan ik dit goed instellen?

    — by Laurie 10 months ago

  • I am not able to download the application of very fit pro
    Kindly assist me

    — by Shagun Dubey 10 months ago

  • I was charged $39 something from intermediate fast tracker which I canceled and no longer have the app. There is no phone number to call customer service which is bullshit. I want it canceled and mu money refunded.

    — by Catherine Lewis 10 months ago

  • My veryfit Pro is 1 day old screen on watch blank but is receiving notifications I can feel it vibrating what can I do to fix it thank you

    — by Tricia Geraghty 10 months ago

  • I use two different treadmills on a regular basis. Both of the treadmills record similar distance and time, but my very fit pro is always way under what the machines are reading. Today I walked for 33 minutes at 3.3 mphs and covered 1.8 miles. My veryfitpro only recorded 2.7 mphs and 1.55 miles. Is there a way to fix this issue?

    — by Mary Moseberth 10 months ago

  • I am having problems getting my apps. Right now I can’t answer my phone. All the apps is not working

    — by Rose Lutton 10 months ago

  • I had to charge my VeryFit. After it was charged all my activities were erased and the date are time are wrong. I can't figure out how to correct it.

    — by SHARON FEENEY 11 months ago

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