Published by VersaEdge Software, LLC

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Why should I report an Issue with Wait Times for Disney World?

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contact Wait Times for Disney World image 1 contact Wait Times for Disney World image 2

Wait Times Customer Insights

1. It is fast, lightweight, and works.Easy to use BUT... why isn't Mickey's Runaway Railway in Hollywood Studios listed?? As of 7-13-20 it is not on the list.

2. Great example of programmers not knowing what they're doing.Displays incorrect line times probably stolen from the official app.

3. However, "ads by Google" pops up on the bottom of my screen while running the app and I can't get rid of itWait times are accurate with a 5 minute error margin.

4. I tried to get my friend to download it only to find that it no longer seems to be available.

5. Hope you bring it back for everybody:)App itself is great.

6. It has been very reliable.

7. Please add Ratatouille to Epcot.

8. I have used this app for years.

Steps to Troubleshoot & Fix Wait Times Issues

1. Fix Wait Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wait Times: Restarting the app will resolve most errors.
  2. Update the Wait Times App. Here is how:
    1. On Android goto PlayStore » Search for "Wait Times" » Open Wait Times for Disney World » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wait Times » click "UPDATE".
  3. Clear Wait Times for Disney World app cache: Clearing cached data will force your app to retrieve the latest data directly from Wait Times servers.
    1. On Android, goto Settings » Apps » Select "Wait Times for Disney World" » click Storage » click "Clear Cache".
  4. Check Wait Times app permissions. If any of these permissions required to use your device's features are disenabled, Wait Times might not work.
  5. Uninstall and reinstall Wait Times. If nothing else has worked, completely uninstall Wait Times then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wait Times not working


2. Fix Wait Times Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wait Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wait Times not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wait Times may not be able to connect to the Internet when running in the background.

Reported Issues

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