Published by IJM Mobile Development on Dec 10, 2023

Report an issue with VehicleLog.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with VehicleLog?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IJM Mobile Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VehicleLog image 1 contact VehicleLog image 2

VehicleLog Customer Insights

1. My question is, will our current history be lost? Thanks.Okay, the app is good until you change your phone, went through backup process in the old, got the app installed on the new phone, and tried to restore my backup mileage from the, boom! App kept crashing, no matter how much I tried, turned phone off and on again, installed and installed app... nothing works, I'm so pissed!If you want a vehicle log that keeps track of your business trips and is not a gps app that doesn't know if your doing work or pleasure then this is the app for you.

2. The developer also called me because I was having a hard time and within minutes he was on top of it and helping me get data from one phone to the other.Have used the app for over a year and have liked it a lot...until the recent glitch that myself and others are experiencing where the app won't open or stay open.

3. I specifically did NOT want a GPS triggered tracking system and manually entering odometer readings at the starting and arrival points of a trip was the simplicity I was looking for.

4. Happy with it and gladly recommend it to anybody who's looking for a simple-to-use, easy-to-understand reliable business mile record application.So far, this app looks promising, and near perfect.

5. My only gripe so far is it appears I have to manually enter Vehicle for every trip.

6. I occasionally enter actual mileage data just for reference, but that's not needed.

7. Apparently when I uninstalled it removed all the previousApp is awesome for keeping track of mileage and fuel.

8. All I need to create IRS-compliant mileage logs!I loved this app until there was an update earlier this year.

9. I love the options and it does not force me to compromise my privacy by tracking my every move and forcing me to register.

10. Just wanted something to be able to Simply track my business miles without a lot of extra confusing features.

11. It does require you to enter your milage at the beginning and end of your trip.

Steps to Troubleshoot & Fix VehicleLog Issues

1. Fix VehicleLog Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VehicleLog: Restarting the app will resolve most errors.
  2. Update the VehicleLog App. Here is how:
    1. On Android goto PlayStore » Search for "VehicleLog" » Open VehicleLog » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VehicleLog » click "UPDATE".
  3. Clear VehicleLog app cache: Clearing cached data will force your app to retrieve the latest data directly from VehicleLog servers.
    1. On Android, goto Settings » Apps » Select "VehicleLog" » click Storage » click "Clear Cache".
  4. Check VehicleLog app permissions. If any of these permissions required to use your device's features are disenabled, VehicleLog might not work.
  5. Uninstall and reinstall VehicleLog. If nothing else has worked, completely uninstall VehicleLog then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VehicleLog not working


2. Fix VehicleLog Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VehicleLog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VehicleLog not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VehicleLog may not be able to connect to the Internet when running in the background.

Reported Issues