Published by CityMaps2Go on Jun 18, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Beijing Travel Guide

1. Find directions with detailed offline maps, in-depth travel content, popular attractions and insider tips with this Beijing city guide.

2. Browse offline in this Beijing guide for the most popular attractions, restaurants, shops, hotels, nightlife places, etc.

3. For each destination, access comprehensive and up-to-date information covering thousands of places, attractions, points of interest and many hotel booking options within this Beijing travel guide.

4. So turn your smartphone or tablet into a digital Beijing City Guide and planner leading you through YOUR choices of restaurants, hotels and which attractions to visit.

5. Find streets, attractions, restaurants, hotels, local nightlife and other POIs – and get guided in the walking direction of places you want to see.

6. The Beijing Offline Map and the Beijing CIty Guide content are fully downloaded and stored on your device.

7. Find and book hotels from within this Beijing city guide.

8. All features, such as address searches and your GPS location also work offline and without data roaming (an internet connection is of course required for initial downloading of data or booking hotels).

9. Search by name, browse by category or discover nearby places using your device’s GPS – even offline and without data roaming.

10. Beijing, the capital of China has many interesting places for sightseeing such as the Great Wall or the Forbidden City.

11. This Beijing guide is our reliable and easy-to-use travel companion.

Beijing Travel Guide Customer Insights

1. .... .... but the most negative points were although there are bus stops shown, it would have been nice if at least there was written the number of the line, the name of the stop and from to where (i know a general problem of all maps, although why is google able to do it (ok, chinese, but still).

2. aside from the fact that military areas are not marked, gps regarding places (restaurants, shops, sights ...) is quite off (for example one in behai park is shown as on the island, yet it is near the north exit which we learned after walking round the whole island for nothing), which is beyond helpful.

3. at least a general reference of a time table would have been nice (going from tian'anmen west to ping'anli ... how long does it take? no idea, when should we meet? jianguomen to beigongmen ... don't know when i will be back, don't wait dor me).

4. No offline content about attraction info.Really useful tool to help plan our trip.Greatvery goodthank youGreat app to use in Beijing as google, google map, etc are all banned.

5. so the only thing left is subway and walking kilometers without end for hours (consumed a lot of time for nothing that's wasted and could have been used for other things).

6. most of the chosen restaurants were according to the ratings, decription of sights was also informative.

7. because of this app.Nice app!! :)Great applicationas far as it is possible to say so it is ok.

8. .... ..... the same goes for the subway stations.

9. All pervading ad about free upgrade.

10. makes it more than difficult to get from a to b ... which is beyond disappointing.

Steps to Troubleshoot & Fix Beijing Travel Guide Issues

1. Fix Beijing Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beijing Travel Guide: Restarting the app will resolve most errors.
  2. Update the Beijing Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Beijing Travel Guide" » Open Beijing Travel Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beijing Travel Guide » click "UPDATE".
  3. Clear Beijing Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Beijing Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Beijing Travel Guide" » click Storage » click "Clear Cache".
  4. Check Beijing Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Beijing Travel Guide might not work.
  5. Uninstall and reinstall Beijing Travel Guide. If nothing else has worked, completely uninstall Beijing Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beijing Travel Guide not working


2. Fix Beijing Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beijing Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beijing Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beijing Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues