Contact Clinical Documentation Guide Customer Service

Why should I report an Issue with Clinical Documentation Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Optum Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The OptumCare Clinical Documentation Guide allows users to search through over 11,000 diagnosis codes of common conditions using ICD-10 codes, diagnosis descriptors and Hierarchical Condition Categories (HCCs).

2. Once a user locates the appropriate code, they can save it as a favorite, view CMS documentation tips, and add their own notes.

1. I just wish psychiatry was one of the speciality categories.It is a pretty good app however it is not very friendly to the mental health practicesSo far very easy to useIBM Research This is such a competent app , wish you could do the same for the DSM-5!Awesome app! It allows me to quickly search for whatever I need and insert notes right away! It's a very resourceful app!Quick and easy to use.

2. Updates codes when necessary as well.

3. Overall good ICD app.

1. Fix Clinical Documentation Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clinical Documentation Guide: Restarting the app will resolve most errors.
2. Update the Clinical Documentation Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Clinical Documentation Guide" » Open Clinical Documentation Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clinical Documentation Guide » click "UPDATE".
3. Clear Clinical Documentation Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Clinical Documentation Guide servers.
   1. On Android, goto Settings » Apps » Select "Clinical Documentation Guide" » click Storage » click "Clear Cache".
4. Check Clinical Documentation Guide app permissions. If any of these permissions required to use your device's features are disenabled, Clinical Documentation Guide might not work.
5. Uninstall and reinstall Clinical Documentation Guide. If nothing else has worked, completely uninstall Clinical Documentation Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clinical Documentation Guide not working

2. Fix Clinical Documentation Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clinical Documentation Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clinical Documentation Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clinical Documentation Guide may not be able to connect to the Internet when running in the background.