Contact Optum Bank Customer Service

Why should I report an Issue with Optum Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Optum Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will need to have an Optum Bank health account to use this app. Please visit optumbank. com if you’re an Optum Bank customer and need to update your account credentials.

2. The Optum Bank app helps you get more out of your health account benefits.

3. Optum Bank is advancing care, connecting the worlds of health and finance in ways that no one else can.

4. Optum Bank is a leading health accounts administrator with over $19. 8B in customer assets under management.

5. Plus, we’ll help you understand how to make your health savings account, flexible spending account or other spending accounts work harder for you.

6. See your health account balances and contributions and view health spending and saving transactions all in one place.

7. Get more out of your health dollars and understand what health costs are eligible (think allergy meds, acupuncture and thousands more).

8. Then shop and pay with your Optum card or digital wallet.

9. Pay for health-related expenses, check and submit claims for reimbursement and easily capture receipts, all with a few taps.

10. Easily find out what you need or type away and send us an email.

11. You’ll get clear tips on stretching every dollar.

1. I also don't like when I'm set up with fingerprint login, that I have to use password login from time to time but password doesn't work out needs to be reset.

2. I have encountered problems from time to time logging in or getting the app to work, necessitating the need to call customer service.

3. Every time I go to login from my personal device I have to manually enter my password.

4. But easy to use apps besides that.This app gives you the option to set up a biometric login and gives the option to remember your password.

5. As a comparison, even the FSA system I had for the federal government job that I had automatically connected to my health insurance carrier and I didn't even need to submit anything to get reimbursed.

6. I've tried a few times of the past couple months with the same result...or lack of result.This is a terrible app! It would be one thing if the app didn't offer certain features, but it offers many that simply don't work at all.

7. Nothing of use at all, and you have to get statements to gets the figures they should have automated on returns.The app seems to work fine for checking HSA balance.

8. Love being able to sign in with fingerprint and view balances quickly.Delayed transactions and balance reflecting inaccurately.

9. It takes forever to get results on investments, with it never loading in 50% of the time.

10. One of the most reported issues happens to be the biometric login.

11. The biometric login rarely ever works.

1. Fix Optum Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Optum Bank: Restarting the app will resolve most errors.
2. Update the Optum Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Optum Bank" » Open Optum Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Optum Bank » click "UPDATE".
3. Clear Optum Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Optum Bank servers.
   1. On Android, goto Settings » Apps » Select "Optum Bank" » click Storage » click "Clear Cache".
4. Check Optum Bank app permissions. If any of these permissions required to use your device's features are disenabled, Optum Bank might not work.
5. Uninstall and reinstall Optum Bank. If nothing else has worked, completely uninstall Optum Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Optum Bank not working

2. Fix Optum Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Optum Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Optum Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Optum Bank may not be able to connect to the Internet when running in the background.