Published by Ajuntament de Barcelona

Report an issue with Barcelona al mòbil.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Barcelona al mòbil?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ajuntament de Barcelona to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Barcelona al mòbil Customer Insights

1. Great idea, but please develop and English version for foreigners visiting and living in Barcelona.

Steps to Troubleshoot & Fix Barcelona al mòbil Issues

1. Fix Barcelona al mòbil Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Barcelona al mòbil: Restarting the app will resolve most errors.
  2. Update the Barcelona al mòbil App. Here is how:
    1. On Android goto PlayStore » Search for "Barcelona al mòbil" » Open Barcelona al mòbil » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Barcelona al mòbil » click "UPDATE".
  3. Clear Barcelona al mòbil app cache: Clearing cached data will force your app to retrieve the latest data directly from Barcelona al mòbil servers.
    1. On Android, goto Settings » Apps » Select "Barcelona al mòbil" » click Storage » click "Clear Cache".
  4. Check Barcelona al mòbil app permissions. If any of these permissions required to use your device's features are disenabled, Barcelona al mòbil might not work.
  5. Uninstall and reinstall Barcelona al mòbil. If nothing else has worked, completely uninstall Barcelona al mòbil then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Barcelona al mòbil not working


2. Fix Barcelona al mòbil Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Barcelona al mòbil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Barcelona al mòbil not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Barcelona al mòbil may not be able to connect to the Internet when running in the background.

Reported Issues