Contact TMB App (Metro Bus Barcelona) Customer Service

Why should I report an Issue with TMB App (Metro Bus Barcelona)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Transports Metropolitans de Barcelona to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We have redesigned the personal menu so that you can find all the basic information you need at a glance, and quickly access your accounts and the functions you most frequently use. • New search options: remotely scan the ddTag codes with the new reader and quickly access the information that interests you about the stops and stations: upcoming buses and trains, timetables, notices, etc. • More communication: stay up to date with public transport!

2. In addition, you will be able to pay more quickly with GPay and Apple Pay. • An app that moves with you: we have improved the management of favorite places, lines, stops and stations so that you can quickly access what interests you most according to your preferences.

3. Combine bus and metro journeys with bikes from Bicing, AMBici, Donkey Republic, Cooltra and Bolt. • Buy, charge and validate T-mobilitat: we have improved the experience with T-mobilitat so that you can read cards and make top-ups simply and quickly.

4. Download and move freely around Barcelona and its metropolitan area. • More transport than ever: now with TMB App you can move in a multimodal and more sustainable way throughout the metropolitan area.

5. In addition, we offer you information in real time and of future disruptions.

6. Set up alerts and travel without surprises! • All in one space: everything you need, all in one place.

7. Now in TMB App you will find new communication elements, such as the news panel and the notice area.

1. I cannot use t-mobilitat without having to open the app which often doesn't load or takes 5-10 min to load, I need to hover over the scanner at least twice each time I'm trying to get in or out! It's becoming quite frustrating to use it.The mobile ticket part is bugged.

2. Takes a while to load, like a very long time, and it used one extra way of my 10 ways tickets (t casual) while I was still having time for the previous ticket I used for less than an hour... Kind of stealing people.It works, though the process to register and set up for the tickets was extremely convoluted and error prone.

3. It takes forever to load the e-card every time you need it and you have to be connected to the internet in order for it to work properly (yes even on the subway).

4. Never worry about the card failing or getting lost, you always have your mobile so you always have your TMB tickets.Doesn't work on android.

5. And it's losing my session almost everyday.Terribly slow to get to the ticket card, maybe have awidget for this that opens the app directly in this page.

6. Came up with a message that the app needs an update when i arrived at the station and wouldn't let me open the app untill i updated.

7. Overal the app has potential, but it's not reliable enough for now.I have lived in Barcelona for 8 months and had always bought the card TMB tickets.. then I discovered the App.

8. You wonder why changing to the virtual service when the carton ticket one is free to print and is faster to use on a rush.

9. Had to buy a separate ticket and arrived late at work.

10. Customer service is useless.The last update has made it much worse.

11. Can be costly as the gate doesn't always open and you can't rescan.

1. Fix TMB App (Metro Bus Barcelona) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TMB App (Metro Bus Barcelona): Restarting the app will resolve most errors.
2. Update the TMB App (Metro Bus Barcelona) App. Here is how:
   1. On Android goto PlayStore » Search for "TMB App (Metro Bus Barcelona)" » Open TMB App (Metro Bus Barcelona) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TMB App (Metro Bus Barcelona) » click "UPDATE".
3. Clear TMB App (Metro Bus Barcelona) app cache: Clearing cached data will force your app to retrieve the latest data directly from TMB App (Metro Bus Barcelona) servers.
   1. On Android, goto Settings » Apps » Select "TMB App (Metro Bus Barcelona)" » click Storage » click "Clear Cache".
4. Check TMB App (Metro Bus Barcelona) app permissions. If any of these permissions required to use your device's features are disenabled, TMB App (Metro Bus Barcelona) might not work.
5. Uninstall and reinstall TMB App (Metro Bus Barcelona). If nothing else has worked, completely uninstall TMB App (Metro Bus Barcelona) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TMB App (Metro Bus Barcelona) not working

2. Fix TMB App (Metro Bus Barcelona) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TMB App (Metro Bus Barcelona) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TMB App (Metro Bus Barcelona) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TMB App (Metro Bus Barcelona) may not be able to connect to the Internet when running in the background.