Contact Satellite Tracker Customer Service

Why should I report an Issue with Satellite Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tythatguy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Does not keep settings, can only select 1 bird at a time, can not select a time frame for tracking or select a location for pass details no aos or los times, only has a few birds (list is extremely limited), does not have data built into it you need an internet connection.

2. My problem with this app is that you can't select 'all', debris, satellites, military satellites etc instead u have to go through the process of pinpointing where you are on the map, choosing the type of thing your looking for and if it didn't ring true because of the flight path, you have to do it all over again! Instead of switching through the possibilities... This ruined this app.

3. Doesn't remember settings entered at startup, so you have to reenter all info (what to use as a location, what to display, etc.) This should be remembered! Once you identify a satellite, the app tells you only what its name is, but it does not offer any additional information.

4. Every attempt to spot one with my eye or equipment faild.User interface fine, but does not do a very good job tracking satellites.

5. There was no readout of Azimuth and Elevation which would be useful for actually tracking satellites as they pass overhead.Great app.

6. We've seen so many satellites.. I didn't have my phone with me once and there was a really bright satellite went over.

7. I sure hope so! Will update this review when it's fixed.I just watched 25 satellites in a row fly over head.

8. not for astronomers or ham radio operatorsI think it works ok, honestly very few satellites that were tracked could be seen.

9. The strings of Starlight satellites, I never successfully tracked with my telescopes or camera.

10. Only one time was a string visible and that was a very bright string that looked to be self illuminated and very tight formation.

11. I knew the exact time so if it had been possible to wind the clock back to that time I could have checked out what it was.

1. Fix Satellite Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Satellite Tracker: Restarting the app will resolve most errors.
2. Update the Satellite Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Satellite Tracker" » Open Satellite Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Satellite Tracker » click "UPDATE".
3. Clear Satellite Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Satellite Tracker servers.
   1. On Android, goto Settings » Apps » Select "Satellite Tracker" » click Storage » click "Clear Cache".
4. Check Satellite Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Satellite Tracker might not work.
5. Uninstall and reinstall Satellite Tracker. If nothing else has worked, completely uninstall Satellite Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Satellite Tracker not working

2. Fix Satellite Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Satellite Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Satellite Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Satellite Tracker may not be able to connect to the Internet when running in the background.