Contact Orbit Customer Service

Why should I report an Issue with Orbit - Satellite Tracking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dana Peters to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Track the location of satellites in real time.

2. Identify the satellites you see in the nighttime sky.

1. Don't waste your time, the app doesn't work with new and secure versions of android.Is accurate and low latency but it would be nice to have lower or adjustable rotation sensitivity and label names on the spacecraft instead of clicking around to find what I'm looking forvery pretty.

2. i was looking foe something that would show view from whete i am.Idiotic that the satellite picklists aren't displayed sorted in alphabetical order.

3. shows satellites and space junk but from perspective of outside earth.

4. Crashes before it even reaches a splash screen.

5. Galaxy s20.

6. WHEN will developers learn to do that automatically???I was wanting to point my phone up to the sky and click a satellite passing over but that's not what this did kind of useless if you ask meThat a lot of satellites....This is what I exactly want.

1. Fix Orbit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Orbit: Restarting the app will resolve most errors.
2. Update the Orbit App. Here is how:
   1. On Android goto PlayStore » Search for "Orbit" » Open Orbit - Satellite Tracking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orbit » click "UPDATE".
3. Clear Orbit - Satellite Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Orbit servers.
   1. On Android, goto Settings » Apps » Select "Orbit - Satellite Tracking" » click Storage » click "Clear Cache".
4. Check Orbit app permissions. If any of these permissions required to use your device's features are disenabled, Orbit might not work.
5. Uninstall and reinstall Orbit. If nothing else has worked, completely uninstall Orbit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Orbit not working

2. Fix Orbit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Orbit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Orbit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Orbit may not be able to connect to the Internet when running in the background.