Published by Общество с ограниченной ответственностью «ВейкАпп»

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Why should I report an Issue with Translator 24 - Voice and photo translate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Общество с ограниченной ответственностью «ВейкАпп» to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Translator 24 Customer Insights

1. 30 second waiting and 30 second ad....NastyПриложение хорошее, переводит быстро и на разных языках.

2. I didn't even finish the sentence that I want to translate and it popped up 4 ads, each one 30 second.

3. Very poor app.

Steps to Troubleshoot & Fix Translator 24 Issues

1. Fix Translator 24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Translator 24: Restarting the app will resolve most errors.
  2. Update the Translator 24 App. Here is how:
    1. On Android goto PlayStore » Search for "Translator 24" » Open Translator 24 - Voice and photo translate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Translator 24 » click "UPDATE".
  3. Clear Translator 24 - Voice and photo translate app cache: Clearing cached data will force your app to retrieve the latest data directly from Translator 24 servers.
    1. On Android, goto Settings » Apps » Select "Translator 24 - Voice and photo translate" » click Storage » click "Clear Cache".
  4. Check Translator 24 app permissions. If any of these permissions required to use your device's features are disenabled, Translator 24 might not work.
  5. Uninstall and reinstall Translator 24. If nothing else has worked, completely uninstall Translator 24 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Translator 24 not working


2. Fix Translator 24 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Translator 24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Translator 24 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Translator 24 may not be able to connect to the Internet when running in the background.

Reported Issues

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