Contact tpMiFi Customer Service

Why should I report an Issue with tpMiFi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TP-LINK Technologies Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It allows you to manage your Mobile Wi-Fi's data usage, battery life and connected devices with a few taps. tpMiFi management is available only after the Android device is connected to the Wi-Fi network of TP-LINK Mobile Wi-Fi.

2. tpMiFi provides the easiest way to manage your TP-LINK Mobile Wi-Fi via the connected Android devices.

3. Disconnected from the MiFi will appear on the interface if the device is not connected to the Mobile Wi-Fi.

4. The login username and password are the same as the administrator username and password of the Mobile Wi-Fi.

5. All features are available when the Android device logs in.

1. Please update ASAP! It's extremely necessary to have this feature included in the app.Add a feature:: The application is very good but one feature is missing the ability to see all the device that have ever connected to the mifi the only feature in the app is to see the online clients or the blocked clients ,it will be fantastic if there is a third tab for all the devices that had previously connected to the device .. My Mifii is :: M7200 Thanks in regards ...Since the app doesn't have developer's contact email: I set up the new password through a browser on my PC.

2. Grazie.Only just setting up,but seems easy to use,the display feature is a great addition, I previously used a similar device which didn't have a visual monitor.Having set up the device with ease, I am yet to try it outdoors, but so far so good.

3. Good jobPlease fix this: Since the last update whenever i go to the clients section the device that are connected to the pocket wifi isn't appearing anymore then it will immediately crush.

4. My phone is samsung galaxy a50 ( sorry for my grammar, english isn't my first language )It was seamlessly easy to connect and I especially liked the ability to check the data balance.Great app that works as it should.

5. I always have trouble with the device shutting off just because the app doesn't notify low battery.

6. It's a good alternative to look at the stats and adjust settings... However, the app doesn't notify me whenever the battery is low.

7. Router itself accepts moA good app generally, but my original M7650 was very unstable, losing internet access when local service switches from 3G to 4G and vice versa.

8. It also doesn't refresh automatically when it comes forward from background apps.Great App, works a treat and is quite intuitive.

9. Great support tooIt doesn't show low battery notification.

10. I am very wary to be using open WiFi and prefer to use such a device that I have control over.

11. However Tp link kindly replaced device with v1.1 and it's been running really well for nearly 3 years.

1. Fix tpMiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart tpMiFi: Restarting the app will resolve most errors.
2. Update the tpMiFi App. Here is how:
   1. On Android goto PlayStore » Search for "tpMiFi" » Open tpMiFi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for tpMiFi » click "UPDATE".
3. Clear tpMiFi app cache: Clearing cached data will force your app to retrieve the latest data directly from tpMiFi servers.
   1. On Android, goto Settings » Apps » Select "tpMiFi" » click Storage » click "Clear Cache".
4. Check tpMiFi app permissions. If any of these permissions required to use your device's features are disenabled, tpMiFi might not work.
5. Uninstall and reinstall tpMiFi. If nothing else has worked, completely uninstall tpMiFi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing tpMiFi not working

2. Fix tpMiFi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make tpMiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to tpMiFi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, tpMiFi may not be able to connect to the Internet when running in the background.