Contact TP-Link Tether Customer Service

Why should I report an Issue with TP-Link Tether?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TP-LINK Technologies Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Until they address that, I do not recommend allowing the wifi router access over the cloud.

2. Despite needing app for certain "pro" functions, there are other advanced options it tells you to access via a browser.Poor. It drops its connection to my TP-Links constantly.

3. Access to the router configuration through the cloud as well as locally on network in an easy GUI.

4. I've tried both access points, rebooted the router, phone, uninstalled and reinstalled the app but no go.

5. However, more needs to be done to secure access to it besides just a password for cloud account.

6. This remote access is allowed even if you had turned remote access off in the router.

7. During the set up process, the app thinks my wifi thermostat is a TP device and is trying to use my TP password to connect to that instead of the actual TP device.

8. Half an hour later, my TP Link is still not connected to my new wi fi router.Bring all functions back to router pages.

9. However, the name on the icon is "tether", thus, if you do need the app, you have to remember that it is not actually labeled in such a way that you can scan through your apps and say, "look, there is the TP-Link app".

10. Not secure in my opinion.The router i chose works great.

11. Also Must allow remote access.

1. Fix TP-Link Tether Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TP-Link Tether: Restarting the app will resolve most errors.
2. Update the TP-Link Tether App. Here is how:
   1. On Android goto PlayStore » Search for "TP-Link Tether" » Open TP-Link Tether » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TP-Link Tether » click "UPDATE".
3. Clear TP-Link Tether app cache: Clearing cached data will force your app to retrieve the latest data directly from TP-Link Tether servers.
   1. On Android, goto Settings » Apps » Select "TP-Link Tether" » click Storage » click "Clear Cache".
4. Check TP-Link Tether app permissions. If any of these permissions required to use your device's features are disenabled, TP-Link Tether might not work.
5. Uninstall and reinstall TP-Link Tether. If nothing else has worked, completely uninstall TP-Link Tether then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TP-Link Tether not working

2. Fix TP-Link Tether Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TP-Link Tether be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TP-Link Tether not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TP-Link Tether may not be able to connect to the Internet when running in the background.