Contact Disneyland Lines Customer Service

Why should I report an Issue with Disneyland Lines by TouringPla?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of www.TouringPlans.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app can struggle with submitting times in the rides where there is no signal and I would like to access my ride submission history beyond one day, but those are minor quibbles compared to the core purpose of the app, accurate data.In our experience the estimated line times were way off.

2. While I don't find the planning feature helpful in the parks because it's too hard for them to accurately predict the wait times ahead of time, I do find it very helpful on the wait times at the moment I am deciding whether to get in a line.

3. The website has more options than the app which causes you to go to both places to create a proper plan.TouringPlans is a solid, if not vintage, Disneyland line app.

4. We ended up using the Disney app much more frequently.I've been using this app for several years and would feel unprepared at Disneyland and DCA without it.

5. Don't waste your time or $! The Disney app + pure common sense faired much better.App really needs modernizing (location services, cleaner interface etc.) and the ability to integrate with lightening lines.

6. Disney overestimates its current wait times, and TP is more accurate.

7. I ended up missing one of the rides on our top 3 wish list because of the plan I was following!! Halfway through, I was only using it to track rides we had rode.

8. However, this visit to Disneyland, it wouldn't refresh in a timely manner, wait times were WAY off, and the guidance overall was horrible.

9. Well worth the sub-$10 per year to get a really accurate look at the *real* wait times vs.

10. Only suggestion is incorporating some sort of park hopper plan setting for DL.Worth every penny.

11. just download disneyland app itself it's a better app, and then add paying for the maxpass for fastpasses/photos.The app and the articles are both really helpful.

1. Fix Disneyland Lines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Disneyland Lines: Restarting the app will resolve most errors.
2. Update the Disneyland Lines App. Here is how:
   1. On Android goto PlayStore » Search for "Disneyland Lines" » Open Disneyland Lines by TouringPla » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Disneyland Lines » click "UPDATE".
3. Clear Disneyland Lines by TouringPla app cache: Clearing cached data will force your app to retrieve the latest data directly from Disneyland Lines servers.
   1. On Android, goto Settings » Apps » Select "Disneyland Lines by TouringPla" » click Storage » click "Clear Cache".
4. Check Disneyland Lines app permissions. If any of these permissions required to use your device's features are disenabled, Disneyland Lines might not work.
5. Uninstall and reinstall Disneyland Lines. If nothing else has worked, completely uninstall Disneyland Lines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Disneyland Lines not working

2. Fix Disneyland Lines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Disneyland Lines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Disneyland Lines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Disneyland Lines may not be able to connect to the Internet when running in the background.