Published by Tourblink on Aug 7, 2024

Report an issue with MET Guide & Tours.
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Why should I report an Issue with MET Guide & Tours?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tourblink to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MET Guide & Tours Customer Insights

1. About two dozen Wikipedia style articles on selected works of European art and a referral link to buy tickets seems to be all this is.

2. Should have maps of the museum, an actual audio tour of the building, ability to point and get info on every piece.

3. But it doesn'tNice app that provides highlights of work to see as well as some visual/audio guides about specific peices.

4. A vehicle for pop-up ads.easy and interestingLol this app is a joke considering what MET has to offer! Not useful!It's a very usefull app.

5. we dont use the.audioguide so the app was totally free but the price of this is cheap to the NYC prices :)Very little about the MET in this app.

6. For two euros I guess you get some audio on those same works of art.

7. Wasn't interested in the paid content so I have no review of that.App is very basic.

8. a user friendly desing and quality info.

9. Would love to see the catalog expanded.really good.

Steps to Troubleshoot & Fix MET Guide & Tours Issues

1. Fix MET Guide & Tours Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MET Guide & Tours: Restarting the app will resolve most errors.
  2. Update the MET Guide & Tours App. Here is how:
    1. On Android goto PlayStore » Search for "MET Guide & Tours" » Open MET Guide & Tours » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MET Guide & Tours » click "UPDATE".
  3. Clear MET Guide & Tours app cache: Clearing cached data will force your app to retrieve the latest data directly from MET Guide & Tours servers.
    1. On Android, goto Settings » Apps » Select "MET Guide & Tours" » click Storage » click "Clear Cache".
  4. Check MET Guide & Tours app permissions. If any of these permissions required to use your device's features are disenabled, MET Guide & Tours might not work.
  5. Uninstall and reinstall MET Guide & Tours. If nothing else has worked, completely uninstall MET Guide & Tours then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MET Guide & Tours not working


2. Fix MET Guide & Tours Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MET Guide & Tours be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MET Guide & Tours not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MET Guide & Tours may not be able to connect to the Internet when running in the background.

Reported Issues