Contact Recorder Lessons Customer Service

Why should I report an Issue with Recorder Lessons - tonestro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of tonestro to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I refuse to lose the value of my dollars!When I saw interesting Tonestro ad on Instagram Story, I started to play the soprano recorder on Tonestro, and reached Level 5 for the first day.

2. Why every song is automatically playing in "play" mode? I want to listen song at least once before playing... So for me app is overpriced greatly because it's more then twice expensive as actual recorder.Hello, This is surprisingly an amazing app.

3. Why you can open next lesson but not next song? Why to learn so many terrible weird songs instead of really mastering good songs.

4. I just want to learn recorder cmon manI have had issues with the app since before I subscribed.

5. If you want to pay money, sure, but I'm not that person.From a self taught beginner perspective with bad recorder class experience.

6. Beginning lessons are also super basic and slow and it doesnt let you skip lessons/songs within a unit.

7. Have fun playing, and thanks for the compliment.Had trouble initially because the tone recognition wasn't working properly so couldn't progress.

8. Now after many days of having the pleasure of subscribing and learning from this app, I am displeased that I continue to have technical difficulties with my subscription.

9. (You can skip entire units).First level is great and fun and stimulative.

10. Much better than method books only since the app provides real-time feedbackto be honest this app just improved my skills now I can finally understand what the symbols meant I was strugglingI don't like it.

11. Modern graphics and very accurate recognition, perfect for recorder practicing.

1. Fix Recorder Lessons Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Recorder Lessons: Restarting the app will resolve most errors.
2. Update the Recorder Lessons App. Here is how:
   1. On Android goto PlayStore » Search for "Recorder Lessons" » Open Recorder Lessons - tonestro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Recorder Lessons » click "UPDATE".
3. Clear Recorder Lessons - tonestro app cache: Clearing cached data will force your app to retrieve the latest data directly from Recorder Lessons servers.
   1. On Android, goto Settings » Apps » Select "Recorder Lessons - tonestro" » click Storage » click "Clear Cache".
4. Check Recorder Lessons app permissions. If any of these permissions required to use your device's features are disenabled, Recorder Lessons might not work.
5. Uninstall and reinstall Recorder Lessons. If nothing else has worked, completely uninstall Recorder Lessons then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Recorder Lessons not working

2. Fix Recorder Lessons Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Recorder Lessons be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Recorder Lessons not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Recorder Lessons may not be able to connect to the Internet when running in the background.