Contact Trumpet Lessons Customer Service

Why should I report an Issue with Trumpet Lessons - tonestro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of tonestro to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not only could I not load the video, but there was no way to skip it either; clicking skip did nothing and under the welcome video was a bunch of stuff for beginners, which I am not.Great app I wanted a music teacher but online video meetings was the only thing available in my area and this will help me be a better trumpet playerWas looking to relearn trumpet after almost a decade of not having played.

2. Also, it seems to only pick notes that have been play perfectly in "perform" mode to accept them as correct (even when played correctly), while letting you off the hook occasionally in "practice" mode.

3. Despite choosing the 'intermediate' options (as I played trumpet for 15 years and haven't played in just as long), I couldn't get past the 'welcome' video, which never loaded.

4. I've been playing for 26 years and while I'm not great, I know I'm not nearly that bad.App is pretty good when it works and has helped me improve and play more often.

5. I think that having a "premium" option is fine, but with only a total of 4 free songs to play, it is basically telling you to buy the "premium" version.

6. I followed along with the metronome and played each note on beat, but it gave me a score of 0.9, now I can understand if my intonation was off a bit, but I played each note correctly and in time.

7. I waited 4 days 😐🤨🙁very easy to get started and to play alongApp doesn't recognize the instrument when playing the musicDecided to try and very disappointed.

8. Compared with other educational apps, they are stingy with free content and the annual subscription fee is insaneThe concept is good, but the app itself isn't.

9. Was able to pick it back up in less than a week of daily 45 minute practices, but still looking to relearn the scales.

10. Frustrating because it crashes randomly multiple times every time I try to play.

11. Looking to eventually get the yearly pro version, no need for another teacher!Pretty decent app for a beginner trumpeter like myself.

1. Fix Trumpet Lessons Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trumpet Lessons: Restarting the app will resolve most errors.
2. Update the Trumpet Lessons App. Here is how:
   1. On Android goto PlayStore » Search for "Trumpet Lessons" » Open Trumpet Lessons - tonestro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trumpet Lessons » click "UPDATE".
3. Clear Trumpet Lessons - tonestro app cache: Clearing cached data will force your app to retrieve the latest data directly from Trumpet Lessons servers.
   1. On Android, goto Settings » Apps » Select "Trumpet Lessons - tonestro" » click Storage » click "Clear Cache".
4. Check Trumpet Lessons app permissions. If any of these permissions required to use your device's features are disenabled, Trumpet Lessons might not work.
5. Uninstall and reinstall Trumpet Lessons. If nothing else has worked, completely uninstall Trumpet Lessons then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trumpet Lessons not working

2. Fix Trumpet Lessons Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trumpet Lessons be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trumpet Lessons not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trumpet Lessons may not be able to connect to the Internet when running in the background.