Contact Infrasound Recorder Customer Service

Why should I report an Issue with Infrasound Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RedVox to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Deleted do to shady and suspicious permission requirements to record a sound.I have allowed all permissions, only saw in another review you replied to, you mentioned that the recording has to be at least 1 minute long to build a save location.. So I recorded for 1m20s..Now I see the file in the app and in my file explorer, but it won't play.... Can you tell me how I do that, so I can hear what I've recorded? I'm really curious to get what I'm hearing on file, cause I seem to be the only one who can hear itDetects sound just fine, the graphs move, but it does not save any type of file whatsoever.

2. Completely worthless, and yes I looked in the RDVX folder, it's completely empty.It asks for permission to create a file in my documents folder, then attempts to trick you into giving access to DOWNLOADS picture gallery! This gallery is for scientific research images only.

3. It refuses to launch unless it gets access to MY MEDICAL RESEARCH *** NOT HAPPENING ***Hello, When I use the free version of Redvox app and try to record for extended periods of time, the app saves the recording in 1 minute files.

4. Just trying to figure out if this ringing is due to electrical issues in the building, old furnace? Or could this be a neighbor using low frequency sound to harass me? I didn't hear these sounds when I first moved in.

5. Is there a way to change this to longer intervals?This this would have been a great app I actually really like the way it was logged in built up but it wouldn't let me put my password in sent me to a different site on the internet to just straighten out the password wanted too much information for a simple Play app to fishy uninstalled not rightGood app but it wanted too much info for my liking.

6. But no....ive got other recoding apps that want nothing from me except a few $$The app seems to record ok but I can't find any way to playback the rdvxz files which have been created.

7. They do not need my location to record a sound.

8. It will only work if you give the app location access all the time not just while in use.

9. Then it requires full access to the entire storage of my phone not just their folder.

10. Couldn't run it without allowing it access to my location.

11. I can't find the file browser mentioned below either.

1. Fix Infrasound Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Infrasound Recorder: Restarting the app will resolve most errors.
2. Update the Infrasound Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Infrasound Recorder" » Open Infrasound Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infrasound Recorder » click "UPDATE".
3. Clear Infrasound Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Infrasound Recorder servers.
   1. On Android, goto Settings » Apps » Select "Infrasound Recorder" » click Storage » click "Clear Cache".
4. Check Infrasound Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Infrasound Recorder might not work.
5. Uninstall and reinstall Infrasound Recorder. If nothing else has worked, completely uninstall Infrasound Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Infrasound Recorder not working

2. Fix Infrasound Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Infrasound Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Infrasound Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Infrasound Recorder may not be able to connect to the Internet when running in the background.