Published by Gymglish on Oct 2, 2024

Report an issue with French lessons.
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Why should I report an Issue with French lessons - Frantastique?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gymglish to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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French lessons Customer Insights

1. I love the characters and the illustration 💛 The only thing - i would love to be able to hear the questions in french and all the vocabs/exemplary sentences in correction page.The lessons are easy to follow even though it's packed with a lot of things from new vocabulary in each lessons to grammar.

2. - There is not an interac way to practice vocabulary more than getting into a list of wordsI really liked this app because it really teaches french including grammar in french with option to translate.

3. Overall, i enjoyed using this app a lot! It definitely improved my frenchI've tried several other French language learning apps and enjoy this one the most.

4. I would also like to be able to speak French on the app.Perfect bite sized chunks of learning which means I have been able to commit to doing something every day, and have stuck to it for around 4 months now.

5. I'm sure if the price was lower they'd make much more money because the app itself is great, the price is just too high.Absolutely loving this app! It offers a very different approach from the ones such as duolingo - story based, one big chunk of lesson for the day.

6. If you're going to charge that much, at least don't limit the amount of lessons... I would consider subscribing if this was priced in the 10$ range for a month-to-month subscription with the limited lessons.

7. The reason that I do not continue beyond the trial is the limited amount of lessons per week and the lack of repetition.

8. It's funny, applicable to everyday situations and it let's you keep a steady pace by having one substantial lesson for a day, followed by thorough notes on grammar,etc.

9. I also feel like I'm learning a lot about French culture with the daily feature of a famous movie, actor, singer etc.

10. No opportunity to practice speaking but my priority is listening comprehension so it works well for me.This app was great to use for the trial.

11. The main downside of Frantasique is that it is fairly expensive when compared to other languages learning apps.

Steps to Troubleshoot & Fix French lessons Issues

1. Fix French lessons Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart French lessons: Restarting the app will resolve most errors.
  2. Update the French lessons App. Here is how:
    1. On Android goto PlayStore » Search for "French lessons" » Open French lessons - Frantastique » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for French lessons » click "UPDATE".
  3. Clear French lessons - Frantastique app cache: Clearing cached data will force your app to retrieve the latest data directly from French lessons servers.
    1. On Android, goto Settings » Apps » Select "French lessons - Frantastique" » click Storage » click "Clear Cache".
  4. Check French lessons app permissions. If any of these permissions required to use your device's features are disenabled, French lessons might not work.
  5. Uninstall and reinstall French lessons. If nothing else has worked, completely uninstall French lessons then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing French lessons not working


2. Fix French lessons Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make French lessons be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to French lessons not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, French lessons may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I submitted Lesson 4 about 30 minutes ago and I have not received my corrections. A message on the submission page indicates there is an unknown problem. Will my work be saved and eventually corrected?
    Thanks,
    Dee Puff

    — by Diane M. (Dee) Puff 2 years ago

  • I wish to cancel my subscription as I can no longer afford the cost of the subscription.

    — by Josephine Byrne 3 years ago