Contact TomTom MyDrive Customer Service

Why should I report an Issue with TomTom MyDrive™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TomTom International BV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then send it to your TomTom GPS navigation and it will guide you through traffic.

2. Find, save and sync your destinations with your TomTom GPS navigation.

3. Set your destination and sync it with your TomTom GPS navigation.

4. Get highly accurate traffic information, in real-time.

5. Set your personal traffic checker: Want to know about traffic on your commute?

6. Set where you're going using phone contacts, saved favourites, a tap on the map, or just type it in.

7. Make your map personal: Easily add and manage your home, work and other favourite destinations.

8. Know before you go: We're passionate about traffic so you don't need to be.

9. Choose the best route to take before you get in the car.

10. Get reports before you go in case of delays on the way. -You can get TomTom's world-class, turn-by-turn navigation by downloading our navigation app: tomtom. -Your TomTom navigation product needs to be connected to the Internet to exchange information with the MyDrive app. -Note : This app does not provide turn-by-turn navigation.

1. I have connected the Trucker 620 via wifi hotspot function on my Blackberry Classic phone for traffic updates.

2. Of course, the phone functions of the 620 isn't available via wifi; the road noise in my truck is so loud I don't think bluetooth functions would work well at all.

3. You can't pair your TomTom device to your phone without using their MyDrive app.

4. Oh yes, my phone "sees" other devices just fine What the heck did you guys do??? I'm really ticked off! I drive out side of urban ares mostly and this system is tops.

5. You can't get traffic data unless your device is paired to your phone.

6. I don't have a problem with pairing TomTom to my phone but the app is a huge battery killer.

7. Seems that they did not remove the feature so much as there is now a bug because it still gives the option to send a destination, but nothing happens when you choose to.This app always has problems connecting to my device.

8. Switching for traffic matters in only urban ares is uselessUpdate: giving one more star since the solution provided by TomTom works but is not ideal.

9. After last update the app will no longer send destinations to my TomTom wifi 620.

10. I know it may not be the most convenient for most people; I'd highly recommend trying the PC version for your Tom Tom as well as activating the hotspot function on your phone and connecting the GPS to your phone that way.

11. Reading the many reviews commenting on constant loss of bluetooth connection and batteries draining I may be glad the Android version is apparently not compatible with the Onn tablet.

1. Fix TomTom MyDrive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TomTom MyDrive: Restarting the app will resolve most errors.
2. Update the TomTom MyDrive App. Here is how:
   1. On Android goto PlayStore » Search for "TomTom MyDrive" » Open TomTom MyDrive™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TomTom MyDrive » click "UPDATE".
3. Clear TomTom MyDrive™ app cache: Clearing cached data will force your app to retrieve the latest data directly from TomTom MyDrive servers.
   1. On Android, goto Settings » Apps » Select "TomTom MyDrive™" » click Storage » click "Clear Cache".
4. Check TomTom MyDrive app permissions. If any of these permissions required to use your device's features are disenabled, TomTom MyDrive might not work.
5. Uninstall and reinstall TomTom MyDrive. If nothing else has worked, completely uninstall TomTom MyDrive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TomTom MyDrive not working

2. Fix TomTom MyDrive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TomTom MyDrive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TomTom MyDrive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TomTom MyDrive may not be able to connect to the Internet when running in the background.