Published by TomTom International BV on Feb 26, 2024

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Why should I report an Issue with TomTom AmiGO - GPS Navigation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TomTom International BV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TomTom AmiGO - GPS Navigation

1. Your new intelligent driving companion will show you the best ways around live traffic, speed cameras*, and hazards. • Trusted Arrival Times: Proprietary maps, coming from 20+ years of experience, provide you the most accurate traffic information. • Beautiful Interface: visual guidance of the maps and instructions to all your destinations. • Drive to your Calendars & Contacts: search for the addresses stored on your phone straight through AmiGO. • Auto start/stop via Bluetooth connection: get alerts and instructions through your car speakers with the hands-free protocol. • Overlay Mode: see speed camera* and traffic updates with AmiGO’s widget, even when you don’t need navigation. • Simple Lane Guidance: follow easy instructions and the route bar for turn-by-turn navigation.

2. Join the millions of drivers enjoying ad-free navigation with TomTom AmiGO! · The use of this app is governed by the Terms and Conditions at tomtom. com/en_us/legal/. · Additional laws, regulations, and local restrictions may apply.

3. You use this app at your own risk. *The Speed Camera Services must only be used in accordance with the laws and regulations of the country where you are driving.

4. Install TomTom AmiGO at no cost and enjoy an ad-free navigation experience!

5. It is your responsibility to comply with such laws before driving and activating the services.

6. This functionality is specifically prohibited in some countries/jurisdictions.

7. You can enable and disable Speed Camera warnings on AmiGO. Learn more at: tomtom.

TomTom AmiGO Customer Insights

1. Less convincing: The list of business addresses is abysmal, the speed limits shown & the time calculated are mostly wrong, the route calculation in the city is not smart choosing roads with more traffic lights, Android auto split screen view is not supported and the app crashes often.It has potential, and I want to like it, but the lane guidance feature needs to be severely overhauled.

2. Edit: If I go into multi-tile mode while on a trip, the track stays in the middle of the main screen instead of sliding over when the map screen gets smaller.I really like the look, but the functionality needs work.

3. One glaring issue I found is when connected to Android auto is that it does not show my upcoming events from my calendar.

4. Also seems to eat up more battery than other apps, which is kinda understandable since its using GPS but sometimes I just want to look at nearby stores or find parking and that shouldn't kill my phone.

5. And when you share the screen with other cards in AA, your route gets covered.

6. Traffic isn't well reflected, and I've ended up in bumper to bumper traffic while Waze and Google Maps show heavy traffic.

7. Now with the update to android auto, you can't even see the trip track when in multi-tile configuration.

8. Normally your location is centered on the screen, but while on a route in AA your location is shifted all the way to the right side of the screen.

9. Love the clean looking interface and the route guidance.

10. Not so great when connected to Android Auto.

11. The three options given are always the worst, consistently sending me on additional 10 miles of back roads to save 30 seconds (which is why we should be allowed to choose the route).

Steps to Troubleshoot & Fix TomTom AmiGO Issues

1. Fix TomTom AmiGO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TomTom AmiGO: Restarting the app will resolve most errors.
  2. Update the TomTom AmiGO App. Here is how:
    1. On Android goto PlayStore » Search for "TomTom AmiGO" » Open TomTom AmiGO - GPS Navigation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TomTom AmiGO » click "UPDATE".
  3. Clear TomTom AmiGO - GPS Navigation app cache: Clearing cached data will force your app to retrieve the latest data directly from TomTom AmiGO servers.
    1. On Android, goto Settings » Apps » Select "TomTom AmiGO - GPS Navigation" » click Storage » click "Clear Cache".
  4. Check TomTom AmiGO app permissions. If any of these permissions required to use your device's features are disenabled, TomTom AmiGO might not work.
  5. Uninstall and reinstall TomTom AmiGO. If nothing else has worked, completely uninstall TomTom AmiGO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TomTom AmiGO not working


2. Fix TomTom AmiGO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TomTom AmiGO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TomTom AmiGO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TomTom AmiGO may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Since a recent upgrade to AmiGO, the exceed speed sound warning is far to quiet and can be easily missed if the radio is playing or the driver has poor hearing. The previous warning was much better and should be reinstated as an option.
    Thanks,
    John

    — by John Brown 1 year ago