Contact Toca Lab Customer Service

Why should I report an Issue with Toca Lab: Elements?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Toca Lab: Elements is a place for playing and having fun, and with it we hope to inspire kids to explore science.

2. Explore the colorful and electrifying world of science and meet all 118 of the elements from the periodic table.

3. Exploring science has never been more fun with all the elements from the periodic table and tools to play and experiment with!

4. While the periodic table in Toca Lab: Elements is accurate, the way new elements are created is not.

5. In Toca Lab: Elements, what does Neon sound like? Is Gold heavy or light?

6. At Toca Boca, we believe in the power of play to spark kids’ imaginations and help them learn about the world.

7. Discover elements by experimenting with the lab tools! * Add a drop or two of mysterious liquids from the test tubes. * Change their voltage and make them magnetic with the oscilloscope.

8. Toca Lab: Elements is just a starting point for further exploration!

9. Welcome to Toca Lab: Elements!

10. Hours of fun in the laboratory awaits, so play in the lab and explore the world of science now!

11. Our products include award-winning apps that have been downloaded more than 130 million times in 215 countries and offer fun, safe, open-ended play experiences.

1. Also, I believe the full name of the elements should be displayed as well to save everyone a Google if they haven't learnt the table yet lolit's a great game but too easy I play this game for two days and actually already completed but there isn't a achievement that you get if you finish the game I wish you got like another element to explore like a Plaza so like it's multiplayer so there's like multiple people and if they finish the game they could go to the plaza and pick their favorite things and if there is ever a race thing then put it please.Pretty good, but its too short my suggestion is to add a reset button, or add a new thing when you get every element a thing appears and when you click it it gives you a warning that says do you want to reset? And your elements get sucked up and a new element appears, you dont have to add it.It was fun at first! But after playing for a while mo...

2. Put a reset button,(I agree with the other reviewer) a reset button would be really great as u can play the whole game again even after discovering all the elements.

3. And then, start over!So first of all I think this game is a really nice exposure to the periodic table, the elements, basic chemistry , and things like that but this game would be much better if it had a few changes: 1.

4. Although clearly not all accurate ways to transform between elements, the game encourages discovery through trying all sorts of methods, starting out easy and getting progressively more challenging.

5. Put in some more info on the elements, like their properties etc.It's educational, fun, and it gets you thinking for a while trying to find what element links to that one you just don't have.. thing is, once you finish it in 2 months or so.. There's no point.

6. I would like the game to last longer next time and not tell us how to unlock the other elements.

7. One complaint I have with this game is the lack of actual details on what's what; you'll likely need to do some googling, sort of defeating the purpose of education (not that I need it).

8. I prefer to find out how to do so by myself.Good. If you're slow then you'll be able to use this game for a while.

9. Although idk if its meant to teach kids to remember the periodic table or teach them the elements.

10. And other gamrs are actually better and free! Good game, though.

11. I personally don't believe it's a game by Toca that should be behind a pay wall.

1. Fix Toca Lab Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toca Lab: Restarting the app will resolve most errors.
2. Update the Toca Lab App. Here is how:
   1. On Android goto PlayStore » Search for "Toca Lab" » Open Toca Lab: Elements » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Lab » click "UPDATE".
3. Clear Toca Lab: Elements app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Lab servers.
   1. On Android, goto Settings » Apps » Select "Toca Lab: Elements" » click Storage » click "Clear Cache".
4. Check Toca Lab app permissions. If any of these permissions required to use your device's features are disenabled, Toca Lab might not work.
5. Uninstall and reinstall Toca Lab. If nothing else has worked, completely uninstall Toca Lab then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toca Lab not working

2. Fix Toca Lab Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toca Lab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toca Lab not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toca Lab may not be able to connect to the Internet when running in the background.