Contact Toca Life Customer Service

Why should I report an Issue with Toca Life: Hospital?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the ultrasound machine on the expectant patient! - Use the CAT scan machine (ours has cat ears! ) and X-ray machine to diagnose patients! - Check surgery patients’ vitals on the medical monitor. - Use all the tools you’d find in a real-life hospital: gurneys, bandages, crutches, hospital beds, wheelchairs and more! - Crack the code on the mysterious machine to explore the secret lab! - Find peace and say goodbye to loved ones in the farewell room. - Set the tone for your story with just the right music, from a dramatic hospital theme to a relaxing, mellow tune.

2. And when a loved one dies, say your final goodbyes in the farewell room. - Explore five floors: basement, main entrance, lab and treatment, family care and general care. - Move characters from floor to floor in the big elevator. - Baby on the way?

3. The farewell room in Toca Life: Hospital gives loved ones a chance to say goodbye in a peaceful setting.

4. The family care floor has a unit just for kids and a maternity unit with an ultrasound machine, nursery cribs and newborn babies!

5. Toca Life: Hospital lets you tell make-believe stories or real-life stories about checkups, X-rays and all the everyday things that happen in a hospital.

6. Experience the excitement of a busy medical center with Toca Life: Hospital!

7. Toca Life: Hospital is a place where you can play out the joy and pain of life in your own way.

8. The treatment floor has tools to diagnose patients, a lab to check specimens and an operating room.

9. Patients on the general care floor can visit a peaceful garden to reflect on life.

10. Welcome newborn babies into the world, treat sick patients and even say goodbye to loved ones.

11. At Toca Boca, we believe in the power of play to spark kids’ imaginations and help them learn about the world.

1. Maybe we could even drive the ambulance? Please improve on this but overall this is a great game! Thanks!It is a little boring but there are babies!And cool adventures.Like Taco world life they replaced the toca hospital in toca life into a new toca hospital! But I haven't had a chance to see the hospital in toca life😕.I LOVE IT it dose not give me any problems and it's great to play I don't know any thing else to say that's how much I love it maybe you can try it to?It's amazing! I didn't like the price at first, but you made it free! Tysm for that! It's a world of imagination where you create your own stories, and learn how to help people! :D but the problem is.... it says I can't download it, can you fix that? Well idk if it's my phone or the game, but can you try to fix it in any way? Otherwise, amazing!it's awesome but I really would like to like change the faces of the characters a...

2. And I wish we could use and move the ambulance.Excellent game y'all! I've been a fan of toca Boca for years now, and you never disappoint! This game is absolutely wonderful and it's amazing that you made it free! 😁 Thank you for creating so many fantastic games, and never stop creating new characters and games!! 👍👍Make it possible to cure sick patients in the app.

3. Or characters will disappear and I got a new phone and had to reload everything and some of the things I purchased would not show up.This game is awesome and I love Toca in general, but if you get Toca Life world it's much better than this.

4. Letting kids who have been through the hospital system play the adult version can traumatize due to the inability to cure patients once they're sick.I really like this game.

5. This game is still very fun, but Toca Life world has so much more.

6. Though I only bought it for toca world, I'd say it's nice =) but because it's just the hospital, and nothing else, it does get boring after a while.

7. The adult version allows the player to make patients sick, but the kid version does not, so it's less effective than it could be for kids who use the app to come to terms with their experience.

8. I know how you guys never add things into already published toca games, but that's just my opinion and what I would recommend.

9. The app is a great for kids going through the hospital system or kids who experienced hospital stays.

10. This game is great for if you're bored but I was slightly disappointed that you can't actually perform operations.

11. Just a single house would have been good though, because, how would the person get sick? once they're not sick, where do they go? simple things like this can make an app better.

1. Fix Toca Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toca Life: Restarting the app will resolve most errors.
2. Update the Toca Life App. Here is how:
   1. On Android goto PlayStore » Search for "Toca Life" » Open Toca Life: Hospital » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Life » click "UPDATE".
3. Clear Toca Life: Hospital app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Life servers.
   1. On Android, goto Settings » Apps » Select "Toca Life: Hospital" » click Storage » click "Clear Cache".
4. Check Toca Life app permissions. If any of these permissions required to use your device's features are disenabled, Toca Life might not work.
5. Uninstall and reinstall Toca Life. If nothing else has worked, completely uninstall Toca Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toca Life not working

2. Fix Toca Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toca Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toca Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toca Life may not be able to connect to the Internet when running in the background.