Published by Toca Boca

contact Toca Boo Chat with our AI-based Toca Boo Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Toca Boo?



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Why chat with our AI Toca Boo Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Toca Boo.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. All in all, its a good game but it's not worth the price you payI seen the trailer and I thought to myself "that looks fun and coolest I bought it with my money and guess what.It is really boring after like an hrs ngl.Im sorry if I'm being rude or anything but u guys could of made this free for such a small game,but I don't know how to get a refund so can someone help me?😭I remember playing this when I was at red Robin for the first time.

2. Why I rated this a 3 is it gets repetitive and boring after a while and it shouldn't cost money for a short game.

3. Please fix this problem! ThanksI love this game a lot but the reasons I rated it 4 stars is because, (1) All of the family members should have names.

4. Keep making our dreams.🙂Didn't really like it and was so excited when I saw it bc it was like a little childhood game.... Not worth money.

5. I uninstalled it several times then reinstalled it thinking that would get me past the privacy part so my little could actually play the game but NOPE!! It's sad bc he loves these games and we bought every one of them.

6. I wanted to rate this to say thanks for making this game🙂After a couple minutes, the game gets repetitive.

7. It just gets boring and repetitive way to fast.Ok- This game is actually really good.

8. Very disappointing... It is just that I guess I expected more from this game as I used to love it as a kid.

9. I wasted my money for this game?! At least make it free.

10. But this game is in my opinion, one of my favorite games made by you, Toca.

11. Overall those game is really nice and I would give it five stars but it's kind of glitchy at the moment.

Steps to Troubleshoot & Fix Toca Boo Issues

1. Fix Toca Boo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toca Boo: Restarting the app will resolve most errors.
  2. Update the Toca Boo App. Here is how:
    1. On Android goto PlayStore » Search for "Toca Boo" » Open Toca Boo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Boo » click "UPDATE".
  3. Clear Toca Boo app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Boo servers.
    1. On Android, goto Settings » Apps » Select "Toca Boo" » click Storage » click "Clear Cache".
  4. Check Toca Boo app permissions. If any of these permissions required to use your device's features are disenabled, Toca Boo might not work.
  5. Uninstall and reinstall Toca Boo. If nothing else has worked, completely uninstall Toca Boo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toca Boo not working


2. Fix Toca Boo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toca Boo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toca Boo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toca Boo may not be able to connect to the Internet when running in the background.

Reported Issues

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