Published by W99L SOLUTIONS

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Why should I report an Issue with Wssel - Wsseler app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of W99L SOLUTIONS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Wssel Customer Insights

1. I stopped job with wssel after they failed to return my cash more than 500 riyal to my account, time and money wasting company .Update : I have received the payment from wssel after a long waiting...thanks to their Facebook page support...now i have motivation to start working again for wssel 😊 Old comment::::: (*Really disappointed as it's been around more than 2 months and my payment is still not paid by wssel.

2. Can anyone tell me what's the benefit working with them?I've been using for several months, it's been quite a good apps, but sometimes it's suddenly hang and no one or any representative will inform what is happening, the worst is if there's a canceled order it will gonna leave you hang!good morning, yesterday i paid the albaik for 35 because credit card is not available in the store.

3. This app failed because it does not care for its riders and riders never care for orders of Wssel.Bad app dont support drivers if the order is with small problem.

4. Wrote many a times to the developers and the result is only disappointment.1. customer service is slow, you get support only when a order is taken , or there is no service , even the toll free doesnt work , nor their office staffs are responding for emails .

5. dear wssel, care your drivers and one day u can be the bestVery bad app, most of the orders are really far and the paying is very less, they fined me without my knowledge and when i sent them Help from the app to ask about the fine they blocked my app and i can't work now.

6. after the delivery I didn't receive the amount I paid because the customer said he paid using his credit card.

7. I still didn't receive my 35sr + the delivery charge I made.Very bad service from support and office staff.

8. It never shows location of customer to rider, once pick order it shows 25km customer, what a shame to developer and company owner.

9. I checked my wallet but the cash i paid didn't return.

10. They made the wssel in its last position among delivery apps.

11. the driver must wait for hours in his car waiting for the bad support to support him.

Steps to Troubleshoot & Fix Wssel Issues

1. Fix Wssel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wssel: Restarting the app will resolve most errors.
  2. Update the Wssel App. Here is how:
    1. On Android goto PlayStore » Search for "Wssel" » Open Wssel - Wsseler app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wssel » click "UPDATE".
  3. Clear Wssel - Wsseler app app cache: Clearing cached data will force your app to retrieve the latest data directly from Wssel servers.
    1. On Android, goto Settings » Apps » Select "Wssel - Wsseler app" » click Storage » click "Clear Cache".
  4. Check Wssel app permissions. If any of these permissions required to use your device's features are disenabled, Wssel might not work.
  5. Uninstall and reinstall Wssel. If nothing else has worked, completely uninstall Wssel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wssel not working


2. Fix Wssel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wssel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wssel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wssel may not be able to connect to the Internet when running in the background.

Reported Issues

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