Contact Capital XTRA Radio App Customer Service

Why should I report an Issue with Capital XTRA Radio App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Global Media & Entertainment to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love the app!Bugs, bugs, bugs!!!! Can't control it from my notifications panel, can't close it down when I want to, only way is to restart phone or hope "app not responding" message comes up so I can stop/close it that way.... Shame really.One of my favourite radio stations.

2. Awful, cuts out constantly even when standing still with a full 5g connection or wifi, ads are annoying enough but to keep cutting out during songs and i do mean every single song, the app cuts out at least once on every song but funnily enough not the ads, do better.

3. Every time my phone goes on sleep..the app stops playing.

4. saved catch up shows always stopping, app goes to sleep or stops playing repeatedly unexpectedly.

5. Streaming live radio is not as fluid as it should be even with a good internet connection.

6. Also referring people to a website to troubleshoot an app that we just want to listen to the radio on is ridiculous.

7. Deleted.Very friendly interface but there is a serious problem with the buffering of live radio.

8. I have to press the power button everytime to hear the radio again.

9. Good music to relax and distress after a hard day's work and of course your news headlines.

10. Any advice? And yes I have created an account with global player already.app crashes more times than I can remember .

11. Although it's been a decade since am always kept abreast thanks to Capital Xtra.

1. Fix Capital XTRA Radio App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Capital XTRA Radio App: Restarting the app will resolve most errors.
2. Update the Capital XTRA Radio App App. Here is how:
   1. On Android goto PlayStore » Search for "Capital XTRA Radio App" » Open Capital XTRA Radio App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Capital XTRA Radio App » click "UPDATE".
3. Clear Capital XTRA Radio App app cache: Clearing cached data will force your app to retrieve the latest data directly from Capital XTRA Radio App servers.
   1. On Android, goto Settings » Apps » Select "Capital XTRA Radio App" » click Storage » click "Clear Cache".
4. Check Capital XTRA Radio App app permissions. If any of these permissions required to use your device's features are disenabled, Capital XTRA Radio App might not work.
5. Uninstall and reinstall Capital XTRA Radio App. If nothing else has worked, completely uninstall Capital XTRA Radio App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Capital XTRA Radio App not working

2. Fix Capital XTRA Radio App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Capital XTRA Radio App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Capital XTRA Radio App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Capital XTRA Radio App may not be able to connect to the Internet when running in the background.