Published by Xigeme Technology Co., Ltd. on Nov 1, 2024

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Why should I report an Issue with Audio Extract Kit - mp4 to mp3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xigeme Technology Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Audio Extract Kit - mp4 to mp3 image 1 contact Audio Extract Kit - mp4 to mp3 image 2

Audio Extract Kit Customer Insights

1. I'm just trying to clean up a very important recording w static/microphone was set too loud I believe, so there's a lot of crackling! Do you offer an additional service for an additional fee to do this for your customers? Thank you!!The use of ads was brilliantly thought out! Now, let me explain: Most devices, and services, require about an ads worth of download time, when extraction is taking place, which is this services primary function.

2. Many others I've tried either don't have the bitrate/sample rate or it's a premium feature and include unneeded/unwanted features.So far, after one week of playing around, I paid for the service.

3. I've spent an entire 8hr day playing w/ the options n just found a whole other set of features! I'm seriously impressed! I've given 4⭐ bc it's only day 1 and I wanna leave for any potential negative but may update to 5⭐.

4. If it's possible, could the developers give a short video of explaining the extraction of mp4 to mp3 from a url- I sure would appreciate ya and reward you for it! Let's support this app ya'll!!! Thank you Developers !So far it's very good for sound canceling and enhancing.

5. This app is free, and it's services are wonderful!I like it, but my only issues with it, though minor is there isn't the option to select an output folder and I have to set the bit/sample rate everytime I convert files.

6. (During some of the download time, making an experience while killing time.) Afterall, if you don't want ads, pay for the ad free service.

7. Before it even starts, another f@&#ing ad! And, while that third ad is still going, my file is playing! Aaaagggghhhh!!!!! I mean, I'm trying to isolate and hear what's in the file.

8. My fav feature so far being able to upload 315 videos at a time easily and quite quickly.

9. when you're fixing audio or video recordings it's usually pretty quiet around you, you're really focused on what you were repairing,probably have your sound turned up and your headphones in.

10. Not mix it with Nordic Track's.I love this app and have been using it to clear up audio that originally had a ton of background noise.

11. It's great! I just have one concern, lately, it hasn't been loading all of the files that I've recorded.

Steps to Troubleshoot & Fix Audio Extract Kit Issues

1. Fix Audio Extract Kit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Audio Extract Kit: Restarting the app will resolve most errors.
  2. Update the Audio Extract Kit App. Here is how:
    1. On Android goto PlayStore » Search for "Audio Extract Kit" » Open Audio Extract Kit - mp4 to mp3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audio Extract Kit » click "UPDATE".
  3. Clear Audio Extract Kit - mp4 to mp3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Audio Extract Kit servers.
    1. On Android, goto Settings » Apps » Select "Audio Extract Kit - mp4 to mp3" » click Storage » click "Clear Cache".
  4. Check Audio Extract Kit app permissions. If any of these permissions required to use your device's features are disenabled, Audio Extract Kit might not work.
  5. Uninstall and reinstall Audio Extract Kit. If nothing else has worked, completely uninstall Audio Extract Kit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Audio Extract Kit not working


2. Fix Audio Extract Kit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Audio Extract Kit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Audio Extract Kit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Audio Extract Kit may not be able to connect to the Internet when running in the background.

Reported Issues