Contact Things Keeper Customer Service

Why should I report an Issue with Things Keeper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Azarudheen sm to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do us a favor to make some database backup or something, cause if you spend a lot of time to fill it and loose...Only thing missing is the ability to backup and restore.

2. Therefore, very risky to useAMAZING !!! 5 FREAKIN STARS!!! question, IN CASE my device is damaged or changed, How Do I backul my data ? i am not sure even if i can sign into the app ? very important as I will need this data for long term use.

3. The app "itemtopia" has free backup, no fees.Thanks guys for what we needed a long time since, this is really a lot of use app, sincerely.

4. Thanks! great job.Fantastic app, I was looking for something like this as I lose things all the time.

5. As someone with neurological memory issues, this could be literally life changing for me, and I'd also be willing to pay a reasonable IAP for backup and sync options.

6. Unless you live a very spartan lifestyle in which case you probably don't need this app, doing all the inventory of items you own, would be a lot of effort to lose or have to re enter.

7. My habbit is to store all my belongings in boxes, all neat and nice, but there are hundreds of them now, and no way to remember all things in it.

8. Also backup feature is missing.

9. Pity you don't have the time to devote to keeping it updated and running correctly.I personally like this app.

10. 3 stars only as no backup.

11. May I suggest put a back-up feature in it? Even if it requires payment, its fine, just hopefully not too expensive.

1. Fix Things Keeper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Things Keeper: Restarting the app will resolve most errors.
2. Update the Things Keeper App. Here is how:
   1. On Android goto PlayStore » Search for "Things Keeper" » Open Things Keeper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Things Keeper » click "UPDATE".
3. Clear Things Keeper app cache: Clearing cached data will force your app to retrieve the latest data directly from Things Keeper servers.
   1. On Android, goto Settings » Apps » Select "Things Keeper" » click Storage » click "Clear Cache".
4. Check Things Keeper app permissions. If any of these permissions required to use your device's features are disenabled, Things Keeper might not work.
5. Uninstall and reinstall Things Keeper. If nothing else has worked, completely uninstall Things Keeper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Things Keeper not working

2. Fix Things Keeper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Things Keeper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Things Keeper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Things Keeper may not be able to connect to the Internet when running in the background.