Contact Ninja VPN Customer Service

Why should I report an Issue with Ninja VPN: VPN Fast & Secure?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ThatAppDev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Enjoy fast and secure internet activity, worry free. **We are consistently adding new server locations.

2. is an unlimited, fast and secure Internet privacy and security VPN solution for Android.

3. Security - Browse anonymously. Secure encryption. No logs policy.

4. Protect yourself on public WiFi network by connecting via VPN.

5. Access any websites, stream any movies, use any apps.

6. High speed vpn network to give you the best experience.

7. Please reach out to us if you have any suggestions. Thank you!

1. Everytime i click on connect it asks me to watch a video and when i do it, it still doesn't let me to connect !Doesn't work for me .... They tell to watch a video and even after watching it, still not connecting.. It's disgustingI've watched a total of 14 or so ads for the SK server and I'm still not yet connected.

2. You have to watch an ad before connecting which is fine.I like this app but I am not able to connect to any US servers anymore.

3. It only offered a choice of three countries to use servers from, everytime you switch it throws up another ad, and then it tells you it can't connect try again.

4. And I know it's not my phone, because my Free ultra sir and my free proton VPN to connect and work just fine.

5. Have even tried to reinstall the app 😭I installed this app again, it shows me "pls connect to the internet and re-open the app".

6. Ninja maybe the fastest app I got rid of! 🔪🔪🔪Its weird how it only offers us and singapore servers while theyre advertisement is saying otherwise.

7. As I know I'm connected to the internet and re-opened the app several times, but it didn't work.

8. Btw tnx for developer response to my review.It doesn't work for me.

9. I was able to connect until yesterday.

10. I watcged 1 ad for the Singapore server and I'm connected.

11. We just fix itself in there and makes you watch videos of ads one after another and never connects.

1. Fix Ninja VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ninja VPN: Restarting the app will resolve most errors.
2. Update the Ninja VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Ninja VPN" » Open Ninja VPN: VPN Fast & Secure » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ninja VPN » click "UPDATE".
3. Clear Ninja VPN: VPN Fast & Secure app cache: Clearing cached data will force your app to retrieve the latest data directly from Ninja VPN servers.
   1. On Android, goto Settings » Apps » Select "Ninja VPN: VPN Fast & Secure" » click Storage » click "Clear Cache".
4. Check Ninja VPN app permissions. If any of these permissions required to use your device's features are disenabled, Ninja VPN might not work.
5. Uninstall and reinstall Ninja VPN. If nothing else has worked, completely uninstall Ninja VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ninja VPN not working

2. Fix Ninja VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ninja VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ninja VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ninja VPN may not be able to connect to the Internet when running in the background.