Published by Brainlab

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Why should I report an Issue with Free VPN Ninja | Secure Hotspot VPN Proxy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brainlab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Free VPN Ninja | Secure Hotspot VPN Proxy Customer Insights

1. Rest, I appreciate the variety of servers, connection speeds and qualityI get it that you need to show ads and it's fine but show some kind of timer that now it's compulsory to view ad so that I can go and see it but this vpn is so idiotic like even after watching ads in app it still shows ads when in use like sometime it will show 0 ads and then suddenly there are like too many ads one after another within 1min time and connection lost is classic I mean like nothing is wrong signal etc but it will still disconnect but will show connected in appThis is good enough for me, it has many different servers in different countries , it works well, take ads as their way of charging for free vpn service, not irritated by ads closing, cool icon for vpn in notification shade, has different settings too.

2. Fast respond, I will give fifth when the ad thing is resolved btw I tested turbo von too in fact this one is better than turbo vpn to play games, also France server is best choice for India from this appIt's partially free and very good.

3. I'm using wifi and it doesn't fail to show ads but fails to connect to any servers.

4. Anyways keep up the good job and one thing how about giving away a free membership for one year ? Maybe? Just a thought.

5. Happens when I've toggled "always on vpn" settings from device's native vpn settings and when vpn service is coupled with tunneling (i.e some apps are set to always use internet via vpn and some are set to never use internet thru vpn).

6. But my problem is that it makes my game crash more earlier (10-15 minutes earlier) and when the sign "vpn" disappears... My ping becomes green :) amazinggg app, totally recommend.

7. Wouldn't show me servers even after waiting for 5 mins "initializing please wait.

8. I have been coming back to this free VPN since I had my first smart phone a galaxy A2 in 2003 I think.

9. Its one ads no enough? We don't care about ads much...but at least don't let the ads come out when using another app..Do something abt ads pls too annoying I can tolerate one two ads but it shows ads on every step too annoying bro at least limit the ads Edit : One more star for.

10. ....great job dev team.I tried a few vpn apps and this one works the BEST!!! It made my game so much less laggy.

11. Premium wastedThis app is very well made for it being free.

Steps to Troubleshoot & Fix Free VPN Ninja | Secure Hotspot VPN Proxy Issues

1. Fix Free VPN Ninja | Secure Hotspot VPN Proxy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free VPN Ninja | Secure Hotspot VPN Proxy: Restarting the app will resolve most errors.
  2. Update the Free VPN Ninja | Secure Hotspot VPN Proxy App. Here is how:
    1. On Android goto PlayStore » Search for "Free VPN Ninja | Secure Hotspot VPN Proxy" » Open Free VPN Ninja | Secure Hotspot VPN Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free VPN Ninja | Secure Hotspot VPN Proxy » click "UPDATE".
  3. Clear Free VPN Ninja | Secure Hotspot VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Free VPN Ninja | Secure Hotspot VPN Proxy servers.
    1. On Android, goto Settings » Apps » Select "Free VPN Ninja | Secure Hotspot VPN Proxy" » click Storage » click "Clear Cache".
  4. Check Free VPN Ninja | Secure Hotspot VPN Proxy app permissions. If any of these permissions required to use your device's features are disenabled, Free VPN Ninja | Secure Hotspot VPN Proxy might not work.
  5. Uninstall and reinstall Free VPN Ninja | Secure Hotspot VPN Proxy. If nothing else has worked, completely uninstall Free VPN Ninja | Secure Hotspot VPN Proxy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free VPN Ninja | Secure Hotspot VPN Proxy not working


2. Fix Free VPN Ninja | Secure Hotspot VPN Proxy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free VPN Ninja | Secure Hotspot VPN Proxy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free VPN Ninja | Secure Hotspot VPN Proxy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free VPN Ninja | Secure Hotspot VPN Proxy may not be able to connect to the Internet when running in the background.

Reported Issues