Published by SmartRouting

Report an issue with SmartTruckRoute Truck GPS Navi.
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Why should I report an Issue with SmartTruckRoute Truck GPS Navi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartRouting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SmartTruckRoute Truck GPS Navi Customer Insights

1. two whenever i lock my phone the oneplus 7 pro the app stops working completely like it wont run in background and provide turn by turn like google maps will with my screen locked or with music playing.

2. I paid for the subscription twice last year and was never refunded for one of them.I think a cool feature would be if they could have the software work together with the trucker path open and closed weigh station updates.

3. Or to low bridge... well worth it.It works, but is not always fastest route and it will get you lost if your not paying attention.

4. I LOVE being able to tap and hold anywhere, then route via to the point in order to change a series of turns to my liking.

5. It's a great tool if you combine with a satellite view of your destination, along with a phone call to your destinations so that you may route yourself accordingly.

6. overall I am please and is worth the subscription price.Ok I'm sure tons of people are like man does this app really work or is it really worth the money.

7. It does occasionally try to route me through trees or across railroad tracks without a crossing road.

8. Wish someone could make an app for truck drivers that worked as well as Google maps works for cars.

9. But I always review the route in satellite mode and can avoid most issues.

10. One this app seems to like to take me extra miles out the way for some reason even tho the shorter route isnt restricted.

11. It has, however, led me to a route with a 5 Ton weight limit, and has routed me a bit funky to certain destinations.

Steps to Troubleshoot & Fix SmartTruckRoute Truck GPS Navi Issues

1. Fix SmartTruckRoute Truck GPS Navi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SmartTruckRoute Truck GPS Navi: Restarting the app will resolve most errors.
  2. Update the SmartTruckRoute Truck GPS Navi App. Here is how:
    1. On Android goto PlayStore » Search for "SmartTruckRoute Truck GPS Navi" » Open SmartTruckRoute Truck GPS Navi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartTruckRoute Truck GPS Navi » click "UPDATE".
  3. Clear SmartTruckRoute Truck GPS Navi app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartTruckRoute Truck GPS Navi servers.
    1. On Android, goto Settings » Apps » Select "SmartTruckRoute Truck GPS Navi" » click Storage » click "Clear Cache".
  4. Check SmartTruckRoute Truck GPS Navi app permissions. If any of these permissions required to use your device's features are disenabled, SmartTruckRoute Truck GPS Navi might not work.
  5. Uninstall and reinstall SmartTruckRoute Truck GPS Navi. If nothing else has worked, completely uninstall SmartTruckRoute Truck GPS Navi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SmartTruckRoute Truck GPS Navi not working


2. Fix SmartTruckRoute Truck GPS Navi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SmartTruckRoute Truck GPS Navi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SmartTruckRoute Truck GPS Navi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SmartTruckRoute Truck GPS Navi may not be able to connect to the Internet when running in the background.

Reported Issues