Published by Zhihui Tang

Report an issue with Stockholm Rail.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Stockholm Rail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zhihui Tang to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Stockholm Rail

1. Stockholm Rail/subway(APP) can show rail realtime table in an hour, easy to use. a.

2. Stockholm Rail/subway(APP) Includes an HD complete rail system map of Stockholm, Sweden.

3. You can click the "ring handler" of top-right corner to extend/collapse realtime information.

4. The APP Stockholm Railway/subway is a Railway APP for Stockholm Sweden. No ads. 1.

5. At the same time, the realtime departure information will show. c.

6. Click the station name you want to enquire about.

7. A black block with a clock and station name will pop up. b.

8. It includes Metro(Tunnelbana), Train(Pendeltag), Tram, Bus, Ship. 2.

9. Attention: The application is not an official application from SL.

Stockholm Rail Customer Insights

1. Very easy to locate and eady to understand.

Steps to Troubleshoot & Fix Stockholm Rail Issues

1. Fix Stockholm Rail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stockholm Rail: Restarting the app will resolve most errors.
  2. Update the Stockholm Rail App. Here is how:
    1. On Android goto PlayStore » Search for "Stockholm Rail" » Open Stockholm Rail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stockholm Rail » click "UPDATE".
  3. Clear Stockholm Rail app cache: Clearing cached data will force your app to retrieve the latest data directly from Stockholm Rail servers.
    1. On Android, goto Settings » Apps » Select "Stockholm Rail" » click Storage » click "Clear Cache".
  4. Check Stockholm Rail app permissions. If any of these permissions required to use your device's features are disenabled, Stockholm Rail might not work.
  5. Uninstall and reinstall Stockholm Rail. If nothing else has worked, completely uninstall Stockholm Rail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stockholm Rail not working


2. Fix Stockholm Rail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stockholm Rail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stockholm Rail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stockholm Rail may not be able to connect to the Internet when running in the background.

Reported Issues