Published by Apptastic Software on May 3, 2024

Report an issue with SL Stockholm Commute.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SL Stockholm Commute?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apptastic Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SL Stockholm Commute image 1 contact SL Stockholm Commute image 2

About SL Stockholm Commute

1. It searches all transport types available bus, metro, train, tram and boat. - View tickets and wallet balance on your travel card.

2. The Stockholm Commute app finds the smartest trips for you.

3. See your SL ticket history.

4. For feedback and help send email to apptastic. software@gmail.

SL Stockholm Commute Customer Insights

1. Currently works better than the official app from Stockholms lokaltrafik (SL).

2. It gives you the option to save routes in the journey planner.

3. However you can't buy tickets with this app.Constantly crashes, parts work then don't work.

Steps to Troubleshoot & Fix SL Stockholm Commute Issues

1. Fix SL Stockholm Commute Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SL Stockholm Commute: Restarting the app will resolve most errors.
  2. Update the SL Stockholm Commute App. Here is how:
    1. On Android goto PlayStore » Search for "SL Stockholm Commute" » Open SL Stockholm Commute » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SL Stockholm Commute » click "UPDATE".
  3. Clear SL Stockholm Commute app cache: Clearing cached data will force your app to retrieve the latest data directly from SL Stockholm Commute servers.
    1. On Android, goto Settings » Apps » Select "SL Stockholm Commute" » click Storage » click "Clear Cache".
  4. Check SL Stockholm Commute app permissions. If any of these permissions required to use your device's features are disenabled, SL Stockholm Commute might not work.
  5. Uninstall and reinstall SL Stockholm Commute. If nothing else has worked, completely uninstall SL Stockholm Commute then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SL Stockholm Commute not working


2. Fix SL Stockholm Commute Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SL Stockholm Commute be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SL Stockholm Commute not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SL Stockholm Commute may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear SL Stockholm Team,

    This email is from ZEN.COM, a financial institution and the issuer of Mastercard ZEN cards. I am contacting you because one of our customers submitted an official claim to us regarding a card transaction he made at your app. The customer states that was charged double for public transport tickets in Stockholm 430 Sek. His email przemek.lamorski@redacted. Transaction was made at August, 15 2022. His card 557475******5915 was double charged for ticket.

    Please verify the transaction and let us know your feedback. When client expected the refund on his card?


    Thanks in advance for your support. I remain at your disposal in case of any need.

    Sincerely,
    Wioleta
    Senior Chargeback Specialist
    ZEN CARE Team
    ZEN.COM (www.zen.com)

    — by ZEN 2 years ago